Business ProfileforAmur Equipment Finance, Inc.
At-a-glance
Customer Complaints
25 complaints closed in last 3 years
13 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 304 W 3rd St, Grand Island, NE 68801-5941
- BBB File Opened:
- 7/18/1999
- Years in Business:
- 29
- Business Started:
- 1/1/1995
- Business Incorporated:
- 12/23/2002
- Accredited Since:
- 8/27/1999
- Type of Entity:
- Corporation
- Business Management
- James Truran, COO
- Andrea Zana, Co-President/Chief Risk Officer
- Jeanie Karn, Vice President Customer Care
- Mostafiz ShahMohammed, Chairman and CEO
- Kalyan Makam, Executive Vice President
- Contact Information
Principal
- Jeanie Karn, Vice President Customer Care
Customer Contact
- James Truran, COO
- Andrea Zana, Co-President/Chief Risk Officer
- Jeanie Karn, Vice President Customer Care
- Mostafiz ShahMohammed, Chairman and CEO
- Kalyan Makam, Executive Vice President
- Vishal Mistry, Digital Marketing & Social Media Specialist
- Additional Contact Information
Phone Numbers
- (800) 994-0016Other Phone
- (888) 272-1154Other Phone
- (800) 994-0016
Customer Complaints
25 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jason F
1 star09/09/2024
Amur Equipment Finance, Inc. Response
09/30/2024
Hi Jason,
In review of your contract, Amur has worked with you and your vendor directly to get the sales tax issue and MSO information updated and resubmitted to the DMV for processing. As we discussed this error was due to an insurance calculation which we have corrected and an error on the MSO that the vendor has since fixed. All documents have been resubmitted to the DMV as they required and should be ready to process. Each connection with our customer is valued and should never be rushed or pushed through until we can understand the full need of the customer. If you feel this still hasn't been provided, please contact me directly.
Sincerely,
Jeanie K***
VP of Customer Engagement.
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