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Find a Location

Maxim Cleaning & Restoration has 1 locations, listed below.

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    Business ProfileforMaxim Cleaning & Restoration

    Water Damage Restoration

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Maxim Cleaning & Restoration is a professional cleaning industry that has serviced the Omaha and surrounding metro area for forty years. We offer specialized cleaning services as well as unique emergency services.

    Products & Services

    This company provides residential and commercial cleaning services specializing in air duct cleaning, water damage restoration and mold remediation. They also offer cleaning services for carpets, rugs, upholstery, tile and grout and pet odor removal.

    Business Details

    Location of This Business
    10524 Chandler Rd S # 1, La Vista, NE 68128-2998
    BBB File Opened:
    10/12/1998
    Years in Business:
    26
    Business Started:
    5/1/1998
    Date of New Ownership:
    3/19/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Gabe Mackey, Owner
    Contact Information

    Principal

    • Gabe Mackey, Owner

    Customer Contact

    • Vanessa Sorensen, Finance Manager
    • Gabe Mackey, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amanda B

    1 star

    05/28/2024

    AVOID AT ALL COSTS. My husband and I had a horrible experience with using this company for blind cleaning. They came out and I asked if they thought they could remove the paint from our blinds, they said yes, took the blinds and told me that I would receive them back in 3 business days. I called on the 3rd business day to ask when they were dropping them off, they told me it would be another business day. I called back that next business day asking what time, they said it was another 2 business days. I call back 2 business days later to ask the time and they state they won't be back for another 2 business days. I asked why I kept getting lied to about the date, was it because there is an issue with getting the blinds cleaned? The manager said that our blinds weren't a priority and we'd have them in 2 business days. I call back again, 2 business days later and they won't return the blinds. Claim it will be another 1 business day. I was beyond frustrated having been lied to multiple times and did hang up after their excuses. They leave a voicemail at close of business telling me it will be delivered next business day. I call next business day and now they state I'm not on the schedule. I asked why considering I have a voicemail from them stating I would get my blinds on this exact date. They called me a liar even though I have the audio file saved. Once the blinds were actually received the paint stains on one blind were worse than when we provided. The other of the two blinds you could tell hadn't been cleaned at all. They are a horrible company to work with, their treatment of us and lack of accountability for their issues was disgusting. They charged full price to ruin our blinds and they've showed no remorse for the further damage they did. Would never recommend this company for anything based on the service we've received.

    Local BBB

    BBB of Midwest Plains

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