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          Wentworth-Douglass Hospital has 1 locations, listed below.

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            Business ProfileWentworth-Douglass Hospital

            Hospital

            Contact Information

            789 Central Avenue

            Dover, NH 03820-2589

            Get Directions
            Visit Website
            (603) 740-2823

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 120

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            789 Central Avenue, Dover, NH 03820-2589
            BBB File Opened:
            10/26/2005
            Years in Business:
            120
            Business Started:
            3/5/1904
            Type of Entity:
            Corporation
            Alternate Business Name
            • Wentworth-Douglass
            • Wentworth-Douglass Hospital & Health Foundation
            • Wentworth-Douglass Physician Corporation
            • Wentworth Health Partners
            Business Management
            • Jeffrey Hughes, President
            • Sarah Hall, Senior Manager
            Contact Information

            Customer Contact

            • Sarah Hall, Senior Manager
            Additional Contact Information

            Fax Numbers

            • (603) 740-2373
              Primary Fax
            • (603) 740-9528
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/23/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            An account for a ********************** visit for my son was sent to collections and I never received a statement or any type of notification from Wentworth Douglass that there was money due. Instead the account was sent straight to collections. I'm not even sure that we received the services we are being billed for as we never received a statement with an explanation of the charges from Wentworth Douglass. This is an abusive practice and I tried calling their billing department who will not discuss anything with me now that the account is in collections.
            Read More
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joan S.

            07/05/2023

            I was billed for a Medicare Wellness physical vs my annual hands on physical and appealed the charge of $438 when the claim was denied. My position was why would I show up at the medical office if I was looking for Medicare wellness which is done digitally. Their position stands because, in my confusion, I signed an ABN. No other logic needed.

            Wentworth-Douglass Hospital Response

            07/07/2023

            Review ID ***** To Whom it May Concern: Wentworth-Douglass Hospital has researched the complaint submitted by **** *********. On May 11, 2023, the patient signed an Advance Beneficiary Notice of non-coverage (ABN) agreeing to payment for a physical exam if Medicare does not cover services. This signed document is available in the medical record. The patient subsequently received documented services of and was billed to insurance for a physical exam. Due to this information, the patient is responsible for the remaining patient balance. Thank you for this opportunity to provide clarification on this billing concern.

            Local BBB

            BBB Serving New Hampshire

            More Info on Local BBB

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