Business ProfileforJDM Engine Depot

As an automotive repair facility led by an owner with 26 years in the field we are extremely thorough when we perform an engine or transmission replacement, especially when the powertrain component being installed is a salvage component. This includes a very thorough inspection of units we procure both inside and out to ensure our customers complete satisfaction. That being said our company purchased a salvage engine here and did our due diligence prior to attempting to install it in our clients vehicle. During a very thorough inspection it was found that the engine sold to us was bad due to a failed head gasket, and there was severe damage to the block internally rendering it unusable. When we contacted this supplier they accused us of tampering with the engine and refused to rectify the situation. Additionally we found that even if they did make good on it they would have charged us for return shipping and shipping on the replacement, racking up shipping costs that totaled more than we paid for the engine. So to recap, we were just supposed to install the bad engine in the car as it was shipped to appease the ridiculous expectations of this salvage company and when it didnt run, we were supposed to pay for their error by wasting more of our technicians time and needless shipping charges. Our customers are now able to rest assured that we will be removing this vendor from our list.