Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Green Leaf Pet Resort has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Green Leaf Pet Resort

      23 Burnt Tavern Rd Millstone Township, NJ 08510-1102

    • Green Leaf Pet Resort

      1602 State Route 35 Oakhurst, NJ 07755-2908

    Business ProfileforGreen Leaf Pet Resort

    Pet Boarding
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Green Leaf Pet Resort has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Green Leaf Pet Resort

        23 Burnt Tavern Rd Millstone Township, NJ 08510-1102

      • Green Leaf Pet Resort

        1602 State Route 35 Oakhurst, NJ 07755-2908

      Location of This Business
      23 Burnt Tavern Rd, Millstone Township, NJ 08510-1102
      BBB File Opened:
      10/14/2013
      Years in Business:
      14
      Business Started:
      6/29/2010
      Business Incorporated:
      6/29/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Matt Alteria, General Manager
      Contact Information

      Principal

      • Mr. Matt Alteria, General Manager

      Customer Contact

      • Mr. Matt Alteria, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a trustworthy pet sitter or boarding service

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle H

      1 star

      08/09/2024

      They use quick release collars (aka choke collars) on ALL dogs of ALL ages regardless of temperament. Their methods are unnecessary and archaic.We were under the impression that they use positive reinforcement training. We met with the head trainer and proceeded to discuss our goals; which were off leash recall, prolonged stay with duration, and settling. Our goals that were never addressed.From the first day we dropped him off he was taken by staff on lead attached to his harness and brought out on a lead attached to his harness. At no point during the four weeks were we told that they would be using aversive based training methods. Its not in the contract or in any brochure. Every time we asked for updates or for details about his day, we were told to speak to the trainer or brushed off. We finally got his trainer on the phone, who gave us vague answers along the lines of teaching him to respect the word no. We chose to trust them and their process. At the end of four weeks, I finally meet his trainer in person and he takes me into the demo room to show me everything he taught our dog. HE TAUGHT OUR DOG NOTHING. He proceeds to walk around a room with our dog on a quick release (choke) collar showing how well he can walk on a leash. My dog already knew how to walk on a leash without being choked repeatedly on a snap and release collar.When I asked So how does this behavior generalize? Is the expectation that he will have to use that collar for the rest of his life? he had no real answer except to double-down on the choke collar.Had I known they were using that collar on my dog, I would have NEVER left him in their custody. I am absolutely disgusted by what I saw.The owner ****** called us to tell us we are wrong and that his 50 years experience outweigh the American Veterinary Medical Associations position and years of research: **********************************************************************************************************

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.