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Find a Location

Design Eminent has 1 locations, listed below.

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    Business ProfileforDesign Eminent

    Web Design

    Current Alerts For This Business

    Alert:
    BBB has received multiple reports from consumers that Design Eminent is taking orders and processing payments but not delivering the products as contracted. In some cases, the business charges additional fees not disclosed at the time of the order.

    Additional business information

    Additional Info:
    Mail sent to the business on 05/15/2019 was returned by the U.S. Postal Service as Undeliverable as Addressed.
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Website Designs, Logos, Animations, Apps Development, Banners, Letter Heads, Business Cards and all sort of design services

    Business Details

    Location of This Business
    1 Gateway Ctr Ste 2600, Newark, NJ 07102-5323
    BBB File Opened:
    2/15/2019
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Management
    • Mr. Zack Shelby, Manager
    Contact Information

    Customer Contact

    • Mr. Zack Shelby, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steev M

    1 star

    03/28/2023

    STAY AWAY or REPORT ABUSE: Design Eminent (DE) is hosted on Liquid Web (**), which is a legitimate company. The *** that DE is using is 67.227.158.102 You can report DE for abusing the ** servers for malicious activity at their complaints page ******************************************* DE was hired to redesign my client's website, but they hijacked it from the reliable hosting service, where it was paid up for 3 years in advance, and they installed it on their account at Liquid Web, not supplying my client with a password. My client paid an extra $999 over the phone for SEO to improve ****** rankings. Weeks later when nothing was done, I inquired with DE, and was sent an invoice stating the charge was for "Lifetime Plugin Renewal", which is a process that is typically automated. When my client asked for the money back, DE cut off communications and, needless to say, they didn't do any plugin updates.They are very manipulative, and somehow got my client to write a 5 star review on this site stating "No additional charges..." the day after he spent the $999, so take that with a grain of salt.Avoid this company, it's a scam.PS here is the response from Liquid Web to my complaint:Thank you for your email and information. As you can appreciate, our obligation is to address this directly with our customer so we will not share any details of the investigation or actions with external parties. We appreciate you raising this issue and take all concerns of this matter very seriously. You may wish to consider pursuing this with the applicable law enforcement authorities in this case.********************************************************************************

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