We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Village Capital & Investment, LLC has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileVillage Capital & Investment, LLC

            Mortgage Banker
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Village Capital & Investment, LLC has provided the following contact information for consumers:

            Servicing
            800.919.0068 - Customer Service
            844.256.9463 - Payments
            servicingdocs@villagecapital.com
            Servicing Hours - 5AM - 9pm

            Origination:
            800-619-0823 - Main Line
            801-208-8228 - Second Line
            info@villagecapital.com
            www.villagecapital.com/contact-us

            Contact Information

            2460 Paseo Verde Pkwy Ste 110

            Henderson, NV 89074-7136

            Get Directions
            Visit Website
            Email this Business
            (866) 933-4654

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.32/5

            Average of 278 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            264 complaints closed in last 3 years

            109 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/22/2013

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Village Capital & Investment, LLC has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2460 Paseo Verde Pkwy Ste 110, Henderson, NV 89074-7136
              Email this Business
              BBB File Opened:
              11/1/2013
              Years in Business:
              21
              Business Started:
              9/1/2003
              Business Started Locally:
              11/27/2012
              Accredited Since:
              11/22/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Contact Information

              Customer Contact

              • Mr. Allen Knudson, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              264 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I keep getting emails from this company regarding a payoff request. I am not doing business with this company and don't know if these emails or a scam. I'd like for them to look into this and stop emails to myself and my staff.
              Read More
              Read 263 More Complaints

              Customer Reviews

              278 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katherine S

              11/18/2024

              For two months Village Capital has misapplied my payments posted on their portal. I posted amounts to be applied to principal and they apply it to escrow. Multiple phone calls have been made in attempt to get this corrected. I have been given a variety of times for correction, for example starting with 24, hours 48, 72 and now 4 days. This month the person I first spoke with did not submit the request, I waited the 72 hrs only to find out Vincent did not submit my request. Now I'm being told I have to wait 4 days? I do not want to pay additional interest on an incorrect principal. When I finally did get a call back from a supervisor, Jasmine, she made no attempt to get this corrected only told me that I had to wait. She said I should call in the next payment.
              Read 277 More Customer Reviews

              Local BBB

              BBB of Southern Nevada, Inc.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.