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Five Star Paving has 1 locations, listed below.

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    Business ProfileforFive Star Paving

    Paving Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    105 Reynolds St, Albion, NY 14411
    BBB File Opened:
    9/15/2020
    Business Management
    • Mr. Josh Cooper
    Contact Information

    Principal

    • Mr. Josh Cooper

    Customer Contact

    • Mr. Josh Cooper

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Ed K

    1 star

    12/07/2023

    We had Five Star Paving put our paved driveway in. We originally had a concrete driveway and switched over to pavement. The driveway cost us over $12,000.00. About half way through the owner of Five Star Josh calls me while I’m at work saying you need to come home now. I go home and he’s bitching and whining about how it’s too big of a job and that he was in over his head. BUT get this … he CAN give me a STONE driveway instead for the SAME money. And he can come back the following year or whenever I’m ready for a PAVED driveway and he’d give me a new estimate for one. Of course we had a signed contract and of course I said NO, I paid over $12,000.00 for a paved driveway and that’s what I want. THEN he gets pissed off and says… “YOU BETTER HAVE ALL THE MONEY WHEN I’M DONE!” I was like what? What contractor says that? I said … Oh I’ve got it. Please finish. He jumps in his machine and starts throwing a tantrum. I said whatever and went back to work. He puts down the stone and paves it the next day. At first, it looks great and I pay him. Less than a month later my driveway starts to drop and sag. I reach out to him and at first he says … I can’t come right now but I’ll call you in a week and come back out, clearly stalling me. That was the last I heard from him. It’s been getting worse. For over a year I have tried to get him to come back out and see it. I called, left messages as well as texted, and was completely ignored. About a month ago I called him one last time leaving a message about major issues with my driveway and nothing. I contacted someone who also does paving and was informed that the pavement was out down to early. They were supposed to wait a couple weeks for it to settle, THEN pave it. I have to walk around very large water holes. Last winter, it was all ice. Now its winter again. Now I need to have someone come and redo almost have of it. The contract covers NOTHING anyways. He’s worded it so no matter what the issue is, you’re NOT covered.

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