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          Find a Location

          Security Mutual Life Insurance Company of NY has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSecurity Mutual Life Insurance Company of NY

            Life Insurance
            Multi Location Business

            Contact Information

            100 Court St.

            Binghamton, NY 13901

            Visit Website
            (607) 723-3551

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 138

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Security Mutual Life Insurance Company of NY has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              100 Court St., Binghamton, NY 13901
              BBB File Opened:
              12/29/1999
              Years in Business:
              138
              Business Started:
              11/6/1886
              Business Started Locally:
              11/6/1986
              Type of Entity:
              Corporation
              Alternate Business Name
              • Security Mutual Life Insurance Co of NY
              Business Management
              • Mr. Rick Wortman, EVP/Admin/CCO
              Additional Contact Information

              Fax Numbers

              • (607) 773-2007
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying insurance

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/07/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              On July 10, 2023, Security Mutual Life Insurance Company and employees by the name of Karen L. S***** (Life Insurance Agent), John C****** (Business Manager), and Alicia H***** (who is the said personal worker for John C****** and not for Security Mutual) entered into my policy without my consent. The aforementioned removed my daughter as the beneficiary on my policy and replaced her with a past enemy whom I've had no contact with for many years and who is the best friend of Karen L. S*****. I contacted the company in regards to this matter and was asked to submit a written letter requesting the immediate removal of this person off of my beneficiary via fax. The submitting of a faxed personal letter is the incorrect procedure in regards to the changing of beneficiaries according to their security procedures. In extreme concern I proceed to submit the letter requested of me on the same day. This person was then removed immediately without question or investigation. I am extremely concerned about my security and the handling of my personal information. The investigation of this matter will be greatly appreciated.
              Read More
              Read 8 More Complaints

              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Dennis L

              07/05/2024

              I had a life insurance policy with this company for over 20 years and last month I received a letter saying that my policy was terminated because I missed a payment. I called and explained to them that I never received a payment notice, they said that they called my house to tell me that my policy was abut to be terminated, I never received that call and they left no message. When I called to complain about the termination they told me to apply to have my policy reinstated, which I did. I received a letter today to tell me that me request to have my policy reinstated was denied. This is a terrible way to treat customers. I'm 69yrs old and now I have to find another life insurance policy, which will be more expensive because of my age!!! Way to treat the elderly. I'm sure if I was a younger man they would have had no problem to reinstate the policy. I just wanted to let everyone know what kind of company you're dealing with.

              Security Mutual Life Insurance Company of NY Response

              07/29/2024

              We thank you and appreciate your feedback, ******. If you require further information as to how the decision in this matter was determined, please contact the Company directly.

              Local BBB

              BBB of Upstate New York

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