Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Wax Palace has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Wax Palace

    Beauty Salon

    Current Alerts For This Business

    Advertising Review:
    BBB sent correspondence to The Wax Palace on July 31, August 8, September 8, and September 20, 2023, requesting substantiation for or removal of claims made in their advertising on their website, Facebook page and their Instagram page. When speaking with the business, BBB was advised by the business that their advertising would be updated, but to date, no modifications have been made.

    The following products contain medicinal and or therapeutic claims and claimed results which substantiation for, or removal of, was requested:

    https://www.thewaxpalace.com/product-page/rosacea-sensitive-skin-kit

    Rosacea is characterized by redness, dilation of blood vessels, and in severe cases, the formulation of papules and pustules. Skin Script treats rosacea and sensitive skin with soothing botanicals and antioxidants to balance reddened/irritated skin and combat signs of aging.

    https://www.thewaxpalace.com/product-page/rose-scrub

    reduces stress, anxiety and depression 

    https://www.thewaxpalace.com/product-page/sugar-scrubs

    reduces stress, anxiety and depression 

    https://www.facebook.com/thewaxpalace2/posts/pfbid0oKS8CMwK7v4ZLAXncB3GnCwRs5ScvHVmPaYfzRtuA449znHzmAAX4iebSMEGVCW4l

    “prevents acne” 

    “helps with hypertension”

    “prevents ingrown hairs” 

    On Instagram at the top of the page when selecting “products”, there is a photo stating that a product is 100% organic. BBB requested substantiation for this claim. 

    According to BBB Code of Advertising #1. Basic Principles of the Code

    1.1   The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

    34. Claimed Results

    Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Beauty Salon
    Beauty
    Body Waxing
    Braids
    Esthetician
    Facial
    Wax

    Business Details

    Location of This Business
    1902 Niagara St Frnt, Buffalo, NY 14207-2776
    BBB File Opened:
    7/17/2023
    Years in Business:
    1
    Business Started:
    12/1/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    6:00 PM - 9:00 PM
    F:
    10:00 AM - 9:00 PM
    Sa:
    10:00 AM - 9:00 PM
    Su:
    Closed
    Business Management
    • Ms. A'dasja K McCloud, Owner
    Contact Information

    Principal

    • Ms. A'dasja K McCloud, Owner

    Customer Contact

    • Ms. A'dasja K McCloud, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.