Business ProfileforDave and Adam's Card World LLC

I purchased 6 spots @ $74.95 each for a 5 box break of 23 ****** contenders optic football cards random teams. Teams were assigned randomly and I was assigned ****** ****** ******* ***** ******, and *******. All boxes are opened live on ******* and cards are shown. If the card is one of the teams you were assigned, then you are awarded that card. I was awarded 11 cards from the 5 boxes opened. I was sent 9 of the 11 cards. The 2 cards I did not receive were a ****** ***** ALL TIME AUTOGRAPH #/** AND *** ******* Rookie of the year black scope # ***** AUTOGRAPH card. Both cards were ******* ***** and acknowledged in video as being my cards. They were 2 valuable cards and shown again at end of video along with 2 other nice cards. I received my package in mail and those 2 cards were missing so I called to see if maybe they were sent separately and insured. They said no, they should have been in the package with the other cards I received. They asked if my package was damaged which it was not ( and still have it). After explaining the situation, they said they would need to watch video again and would send me email within a few hours. I called back 2 days in a row as I did not receive any follow-up. Each time I called back they claimed they were busy and didn't watch video yet. Finally, they said they had video showing the 2 cards being put in package with other 9 cards I received. I Said I find that hard to believe, because if that were the case, I would have them. Then they told me they would reach out to the others that participated to see if they were sent cards by mistake. This made no sense if they had video showing cards put in my package. They told me they were giving me store credit of $150 and those cards are worth more, I suggested someone there took them and they said I was immediately banned from doing further business with them and refunded me $74.95. I feel like a victim of fraud, the 2 cards are valuable and I want them for future investment.