Business ProfileforIndustrial Chem Labs & Services, Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning the sales practices, billing and customer service for Industrial Chem Labs & Services, Inc. Numerous businesses tell BBB about problems they encounter after a representative of Industrial Chem Labs & Services contacts the business about sending them a sample of their products. Many of these complainants say they received a shipment from the company - often a full-sized product - as well as an invoice with charges for the products. In addition, a number of businesses allege that they never agreed to accept a sample or other shipments from Industrial Chem Labs & Services, Inc. but they receive the products and a bill anyway. Many complaints allegedly experience discourteous and unhelpful customer service from at Industrial Chem Labs & Services, Inc. when they call to dispute the invoice or inquire about returning the unwanted products.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 55 Brook Ave Ste G, Deer Park, NY 11729-7200
- BBB File Opened:
- 12/1/1995
- Years in Business:
- 26
- Business Started:
- 3/3/1998
- Business Incorporated:
- 3/3/1998
- Type of Entity:
- Corporation
- Business Management
- Mr. Keith Adam
- Mr. Ross Epstein, CEO
- Contact Information
Principal
- Mr. Ross Epstein, CEO
- Additional Contact Information
Fax Numbers
- (631) 254-1597Primary Fax
Phone Numbers
- (631) 243-5135Other Phone
- (631) 254-1597
Customer Complaints
101 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
26 Customer Reviews
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Most Recent Customer Review
michael c
1 star10/07/2024
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