Business ProfileforCertified Autobrokers Inc.

I went to the dealership to look at a truck and test drove it. I wasn’t 100% sure on it, but they convinced me to put down a deposit fee of $100. I did. I also filled out a credit application with the decision that he was calling me in the morning about my decision to run it or not. On my way home I wrote them that I did like the truck, however, due to the lack of features I was losing from my truck compared to the new one I would like to keep looking around. I didn’t hear anything. I texted them the next day later in the afternoon and finally heard minimum. Texted them again on Monday inquiring about different vehicles and heard minimum and finally wrote a bad review. Then I suddenly received a phone call and many texts with apologies from the “sales manager.” Agreed to take down the reviews and continue to work with him. They sent me a truck that was out of state and I agreed to proceed with the purchase. They informed me they were putting it on hold. I asked for a bill of sale and it to all day for that request, now my bank was closed for weekend. He then informed me he had do get money from my bank in order to buy the truck and have it in. I was upset informing him I could have done this, but now have to wait for Monday. I have the Bill of sale with ash the details and Monday comes and he informs me there is an issue with the truck. States the dealer is adding fees equaling $1500.00 and he is working on it. I inquired why this isn’t ironed out prior to sending me bill of sale and informing him unfortunately I have continued on with preparing purchase and therefore am awaiting arrival of vehicle. I receive message stating the vehicle is a no go, I apologize. No communication back or answer of phone call for several hours in which when he does, states that the credit check was for original vehicle, which was not authorized to be ran for and that there was no deposit done on truck from out of state. Many other communication issues as well. No truck either