ComplaintsforTeam Auto Direct
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went to superb motors on Feb 11th. Was told by car salesman ******************* I was clean approved for the auto loan. I drove down and it wasnt able to be approved and the finance manager said the bank owes him a favor and he will speak with them on Monday the 13th. They took a deposit of 500 to hold the vehicle. I was told if it couldnt be approved, a check will be sent to my address. After countless text messages and phone calls to **** and the dealership I have no resolution and management will not return my phone calls.Initial Complaint
02/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
i traded a car on january 23. they was supposed to take over payment for the car traded and its been a month and the car traded has still not been paid and still on my account with the bank. i have reached date of loan payment and still dealer has not released payment to bank and i do not have the carInitial Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
HiHi my name is ************************* I push the cart from superb motors great neck ******** I want to purchase a car and put $10,000 down on a cashiers check I was told to come pick it up and before I arrive I got a text message saying that there was a delivery car it wasnt ready yet so I got to look at the card it has some scratches on it no formats ball tires they said they would fix every problem and have a thing but you never see the scratches they put on for tires on and have all the paperwork everything all set the next day it was today at 1:30 and never came I called and called and called no response I got a message sent to me from the dealer and it said that they cannot find the tires because theyre different sizes pretty pretty large so the car is supposed to come that next day at 1 oclock around **** at night it got delivered I met them at *** and farms in ************** its only 3 Hour Dr. from dealership it took them. about 10 1/2 hours they were supposed to flat by the truck not drive it so we looked at the car and realized that there was no plates on the car it was it there was a ********** plate and there is no inspection no registration so I called them right away to come in the car they already left into the phone until 4 oclock the next day we told him about the car they said that theres so sorry they can try to fix it we explained that we did not want to fix it to come get the car and no they have a car and theyre there possession they came and got it on the flatbed in about two weeks ago and I still have no return my $10,000 down payment Also I have alone ************** now for $80,000 that they wont close until I talk to the dealer said he has a car earn I just want my money returned and *********** so Im trying to figure out what I can do I called the attorneys I called DMV I cancel the insurance as I said I never had register the car in my name for sign the title so my number is ************ in my wifes number ****** is ************ thank you very much good day
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Customer Complaints Summary
18 total complaints in the last 3 years.
0 complaints closed in the last 12 months.