We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Crystal Fusion Technologies, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCrystal Fusion Technologies, Inc.

            Glass Coating
            BBB accredited business

            Contact Information

            185 West Montauk Highway

            Lindenhurst, NY 11757-5654

            Visit Website
            (631) 253-9800

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 9/18/2023

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Crystal Fusion Technologies, Inc. is a producer of hydrophobic windshield coatings treatment for exterior automotive glass and paint surfaces as well as interior surfaces.

             

            Business Details

            Location of This Business
            185 West Montauk Highway, Lindenhurst, NY 11757-5654
            BBB File Opened:
            11/1/2018
            Years in Business:
            17
            Business Started:
            10/15/2007
            Business Incorporated:
            10/15/2007
            Accredited Since:
            9/18/2023
            Type of Entity:
            Corporation
            Business Management
            • Mr. Gary LoCicero, Vice President of Sales
            Contact Information

            Customer Contact

            • Mr. Gary LoCicero, Vice President of Sales
            Additional Contact Information

            Fax Numbers

            • (631) 253-9802
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Crystal Fusion refused to accept a claim for a windshield chip because of a rule that is buried in paperwork for when I bought the car. I submitted the claim to the dealer, where i bought the coverage. The dealer correctly sent me the form to complete. I completed Crystal Fusion form. They denied it because they stated it was more than 72 hours from the occurrence. I called them and explained what happened. They refused to honor the policy.
            Read More
            Read 18 More Complaints

            Customer Reviews

            22 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah W

            07/01/2024

            Terrible, do not purchase. I bought this insurance through the dealership when I bought my brand new vehicle. Many small rocks hit my windshield but the crack did not appear until we got back to our vehicle after having lunch. When I filed a complaint, I made sure to say it had happened within 48 hours or theyd deny my claim (per my dealerships advice). What I wish I wouldve know was to lie and say I say the crack immediately appear once the rock hit my windshield. Because I said I didnt notice it until an hour later, they denied my claim- after following up many times, they said there was nothing I could do and because it was a warranty package, I couldnt cancel either. Would not recommend and if you do purchase for some reason, make sure you read all of the fine print in the warranty guidelines before filing a claim online. Incredibly frustrated that I now have to file a claim through my insurance when I pay for coverage through crystal fusion to cover damage for exactly what happened to my vehicle.

            Crystal Fusion Technologies, Inc. Response

            07/03/2024

            Crystal Fusion is a product warranty and not insurance. There are terms and conditions on the warranty as is on any warranty that is included with a product. All of our warranties have been vetted and approved by each Secretary of State and ********** of ********* in every state where offered. While we understand it may be frustrating when a claim is denied, we do follow the terms and conditions exactly as the warranty states.
            Read 21 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.