Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Publicis Health, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Publicis Health, LLC

      375 Hudson St New York, NY 10014-3658

    • Publicis Health, LLC

      1675 Broadway Fl 4 New York, NY 10019-5820

    Business ProfileforPublicis Health, LLC

    Advertising Agencies
    HeadquartersMulti Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    50 States Attorney General Offices Secure $350 Million from Publicis Health for its Role in the Opioid Crisis

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On Feb. 1, 2024, New York Attorney General Letitia James announced that a co-led a coalition of every attorney general in the nation has secured $350 million from Publicis Health, LLC (Publicis) for the company’s role in the opioid crisis in New York and throughout the United States. Publicis, part of the French media conglomerate Publicis Groupe, S.A., is one of the world’s largest healthcare advertising companies and developed predatory and deceptive marketing strategies for Purdue Pharma L.P. (Purdue Pharma) in order to increase prescriptions and sales of opioids such as OxyContin, ultimately fueling the opioid epidemic. This is the first settlement with an advertising agency for its role in the opioid crisis. New York will receive $19,176,750.60 as a result of the agreement, which will be used to fund opioid abatement, treatment, and prevention.

    From 2010 through 2019, Publicis worked with Purdue Pharma to develop marketing campaigns and materials promoting opioids including OxyContin, Butrans, and Hysingla. Publicis was responsible for creating advertisements and materials, such as pamphlets and brochures, that promoted OxyContin as safe and unable to be abused, even though this claim was not true. In addition to the campaigns it created for Purdue Pharma, Publicis conspired with McKinsey & Company, Inc. (McKinsey) and Practice Fusion, Inc. (Practice Fusion) to push false and deceptive strategies to increase Purdue’s opioid sales.

    Publicis implemented Purdue Pharma’s predatory “Evolve to Excellence” scheme, developed by McKinsey, which targeted the doctors who prescribed the most OxyContin and flooded them with sales calls and marketing. These doctors would receive an increasing barrage of messaging touting the “abuse-deterrent” aspects of OxyContin and the so-called benefits of increasing patients’ dosages, often unnecessarily. This and other Publicis strategies were designed to deceptively expand the usage of opioids at higher doses for longer periods of time by more patients, regardless of whether some of those patients were not medically appropriate candidates for long-term opioid therapy.

    These aggressive marketing campaigns worked: they resulted in a dramatic rise in opioid prescriptions nationwide, which in turn caused a devastating rise in the prevalence of opioid abuse, addiction, and overdose deaths.

    Today’s agreement secures $350 million to be paid within 60 days to address the opioid crisis and prohibits Publicis from accepting any future contracts or engagements related to the marketing or sale of opioids. Publicis is also required to release hundreds of thousands of internal documents detailing its work for Purdue and other opioid manufacturers, as well as communications with consultants like McKinsey and Practice Fusion, to be included in an online document repository for the purposes of public disclosure.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Publicis Health, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Publicis Health, LLC

        375 Hudson St New York, NY 10014-3658

      • Publicis Health, LLC

        1675 Broadway Fl 4 New York, NY 10019-5820

      Headquarters
      375 Hudson St, New York, NY 10014-3658
      BBB File Opened:
      2/8/2024
      Years in Business:
      14
      Business Started:
      1/1/2010
      Business Incorporated:
      12/31/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Stephen Farquhar, CEO
      • Mr. Eric Muller, COO
      • Ms. Traccey O’Brien, Chief Client Officer
      Contact Information

      Principal

      • Mr. Stephen Farquhar, CEO

      Customer Contact

      • Mr. Eric Muller, COO

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.