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          Find a Location

          Brooks Brothers has 92 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Brooks Brothers

              346 Madison Ave New York, NY 10017-3703

            • Brooks Brothers

              1934 Broadway New York, NY 10023-6937

            • Brooks Brothers

              412 Wheatley Plz Greenvale, NY 11548-1326

            • Brooks Brothers

              2128 Northern Blvd Manhasset, NY 11030-3541

            • Brooks Brothers

              243 Red Apple Ct Central Vly, NY 10917-6606

            Business ProfileBrooks Brothers

            Clothing
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Bankruptcy:
            On 07/08/2020, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 20-11786-CSS. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court District of Delaware 824 North Market Street 3rd Floor Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form.

            Contact Information

            346 Madison Ave

            New York, NY 10017-3703

            Visit Website
            (800) 274-1815

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            45 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 207

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Brooks Brothers has 92 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Brooks Brothers

                346 Madison Ave New York, NY 10017-3703

              • Brooks Brothers

                1934 Broadway New York, NY 10023-6937

              • Brooks Brothers

                412 Wheatley Plz Greenvale, NY 11548-1326

              • Brooks Brothers

                2128 Northern Blvd Manhasset, NY 11030-3541

              • Brooks Brothers

                243 Red Apple Ct Central Vly, NY 10917-6606

              Headquarters
              346 Madison Ave, New York, NY 10017-3703
              BBB File Opened:
              4/2/2001
              Years in Business:
              207
              Business Started:
              1/1/1818
              Business Incorporated:
              1/1/1924
              Type of Entity:
              Corporation
              Alternate Business Name
              • Black Fleece
              Business Management
              • Mr. Mauro Calderon, COO
              • Mr. Claudio Del Vecchio, CEO
              • Mr. Brian K. Baumann, CFO
              • Ms. Vivien Kronengold, EVP and Chief Marketing Officer
              Contact Information

              Principal

              • Mr. Claudio Del Vecchio, CEO
              Additional Contact Information

              Fax Numbers

              • (212) 309-7368
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              45 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/22/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Made a transaction on 8/27/2024 and paid for 2 day shipping, so the product would be delivered on or by 8/30/204. Product was listed as in stock, so I expected package to arrive then. Package was not delivered for a week; in fact, it was ready to be picked up on the evening of 8/30 however it was not given to the shipper until 9/3.I was informed via phone that it can take ***** hours to locate product to ship, which was not disclosed on the site. There was nothing to inform me that I would not receive my package in 2 days even when paying for 2 day shipping. I have called their customer service at least 4 times and been told they would reverse the extra shipping charges, however, that has not occured, even when waiting the "3-5 days processing" each time. One associate let me know they would submit that my full purchase be refunded due to the horrendous service I'd be receiving, but that did not come to fruition either.
              Read More
              Read 44 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Khawaja A

              11/11/2024

              Their online promotions are a scam. They send emails to customers to lure them in with discounts that are not there; false advertising
              Read 14 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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