Business ProfileforLean Chefs LLC

BBB files indicate a pattern of complaints concerning delivery fulfillment, billing practices and customer service issues for Lean Chefs LLC. Consumers are telling BBB about their recent experiences with the meal delivery services from this company. Numerous consumers claim that they paid upfront for a subscription package for a meal delivery service but have recently stopped receiving the scheduled deliveries. Some consumers say they received an email from Lean Chefs LLC about problems with their facility. But a number of consumers reportedly have had no success in contacting the company about the scheduled deliveries, subscription cancellations, or refunds, despite making multiple attempts. A few consumers that do get through to the company’s customer service team claim they were told that they would receive their refunds but must turn to BBB for assistance when they do not. A large majority of the complaints filed against the company with BBB have gone unanswered. 

On 5/03/2017, BBB requested Lean Chef LLC's voluntary cooperation in eliminating the identified pattern of customer complaints. As of 6/02/2017, the business has not responded to BBB's communications and failed to specify what actions the company will take to alleviate the underlying issues in the pattern of complaints.

On 05/19/2017, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 17-20374-CMG. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court for the District of New Jersey 402 East State Street Trenton NJ 08608 for resubmission to that court. The case number should be entered on the form.