We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          LexisNexis has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLexisNexis

            Publishers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            230 Park Ave Fl 7

            New York, NY 10169-0935

            Visit Website
            (800) 543-6862

            Customer Reviews

            1/5

            Average of 84 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            677 complaints closed in last 3 years

            316 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            LexisNexis® is a global provider of legal research and content-enabled workflow solutions which are designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets.

            Business Details

            This is a multi-location business.

            Find a Location

            LexisNexis has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              230 Park Ave Fl 7, New York, NY 10169-0935
              BBB File Opened:
              7/30/2021
              Years in Business:
              54
              Business Started:
              1/1/1970
              Business Incorporated:
              2/19/1975
              Type of Entity:
              Corporation
              Alternate Business Name
              • LexisNexis Risk Solutions, Inc.
              Business Management
              • Mr. Mike Walsh, CEO
              Contact Information

              Principal

              • Mr. Mike Walsh, CEO
              Read More Business Details and See Alerts

              Customer Complaints

              677 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/10/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              There is an account showing on my consumer credit report in which it shows I filed bankruptcy, and I have contacted the courts and verified with them that they do not provide or give information to said credit agency as the clerk stated to me. So, I am requesting that this be deleted from my credit profile immediate as it was obtained fraudulently by this agency. Reporting requirements do not comply with FCRA 611 (15 U.S.C. 1681I). It is this agencies job to report correct and accurate information and thru laws they are in violation of my consumer rights. Said company cannot report incorrect information on my consumer report also without my written consent to do so as per violation of said consumer rights via **** code of law and ************************ law. Also they are reporting said information to fellow credit agencies such as transunion, equifax, and experian in which all are showing incorrect/different filing names, number, and court information in which all 3 companies advised they received information from company ***** nexis. 15 U.S.Code 1681a - Definitions; rules of construction 15 U.S. Code 1681b - Permissible purposes of consumer reports
              Read More
              Read 676 More Complaints

              Customer Reviews

              84 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michelle D

              11/06/2024

              In obtaining auto insurance quotes for a new vehicle, my insurance ran a DB360 through Lexis and it returned a Speeding Citation on 6/28/2023 in the **************************, State of ****. I then pulled my Utah DLD Driver License Record and confirmed that I have no citations/arrests/department ********** i searched all Utah Court records for my name and date of birth, and the search found no speeding ticket citations in any Utah Court of any jurisdiction. I then did a search in Ground County Justice Court, State of **** for the date of the citation and it returns a person with the same first and middle name as me, however, the last name is spelled differently by 1 letter and the date of birth is a different month, date and year by ten years. However, Lexis has associated in their database that the citation was issued to me and now they will take up to 30 days to correct their error!!! Unacceptable!Their information is unreliable and inaccurate. I suggest insurance companies utilize ******* instead of Lexis Nexis as their information is erroneous, incorrect, unconfirmed and inaccurate.
              Read 83 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.