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Find a Location

The Shade Store has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Shade Store

      21 Abendroth Ave Port Chester, NY 10573-3332

      BBB Accredited Business
    • The Shade Store

      200 E 59th St New York, NY 10022-1404

      BBB Accredited Business
    • The Shade Store

      198 Spring St New York, NY 10012-3605

      BBB Accredited Business
    • The Shade Store

      1932 Fillmore St San Francisco, CA 94115

    • The Shade Store

      1932 Fillmore St San Francisco, CA 94115

    Business ProfileforThe Shade Store

    Window Shades
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    60 complaints closed in last 3 years

    27 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/2011

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Shade Store sells Blinds and Window Treatments.

    Products & Services

    Solar Shades, Roman Shades, Woven Wood Shades, Wood Blinds, Cellular Shades, Vertical Blinds, Curtains, Roller Shades, Drapery, Pleated Shades, Panel Systems

    Business Details

    This is a multi-location business.

    Find a Location

    The Shade Store has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Shade Store

        21 Abendroth Ave Port Chester, NY 10573-3332

        BBB Accredited Business
      • The Shade Store

        200 E 59th St New York, NY 10022-1404

        BBB Accredited Business
      • The Shade Store

        198 Spring St New York, NY 10012-3605

        BBB Accredited Business
      • The Shade Store

        1932 Fillmore St San Francisco, CA 94115

      • The Shade Store

        1932 Fillmore St San Francisco, CA 94115

      Headquarters
      21 Abendroth Ave, Port Chester, NY 10573-3332
      BBB File Opened:
      9/11/2009
      Business Incorporated:
      11/13/2015
      Accredited Since:
      4/19/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Shade Store LLC
      Business Management
      • Mr. Gregory Spatz, Partner
      • Mr. Zachary Gibbs, CEO
      • Mr. Eden Glick
      • Mr. Ronald Maggin, Controller
      Contact Information

      Principal

      • Mr. Gregory Spatz, Partner
      • Mr. Zachary Gibbs, CEO
      Additional Contact Information

      Fax Numbers

      • (212) 645-4895
        Primary Fax

      Customer Complaints

      60 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      KristIne y

      1 star

      11/14/2024

      I cannot give this company a review or even a single star. Their customer support is terrible, and their follow-through is just as awful. My clients have paid twice to have their electric blinds installed in the great room, and we continue to encounter problems. Ninety percent of the time, the blinds wont raise at all or only go up partially. I have called for service, but I have received no follow-up! I would not recommend using this company.we purchased through the shades store in the **************** in **********, ******* Please do not waste your time or money to purchase from this company!FYI, this is not just one time this happens numerous times throughout the year!

      The Shade Store Response

      11/15/2024

      Hi ********,I am so sorry to hear about the issues you're experiencing. Please know, we will work with you to make this right. I see that a client experience manager, ******* reached out to you today to resolve this. If you still need additional support, please reach out to me directly. I can be reached using the information below:Yareidy ****** ************ ************************************** I look forward to having this resolved.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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