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          AutoRentals.com Corp. has 1 locations, listed below.

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            Business ProfileAutoRentals.com Corp.

            Auto Rentals and Leasing
            BBB accredited business

            Contact Information

            PO Box 1696

            Port Washington, NY 11050-7696

            Visit Website
            (831) 540-2198

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/13/2021

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            AutoRentals.com Corp. is an online broker of auto rentals.

            Business Details

            Location of This Business
            PO Box 1696, Port Washington, NY 11050-7696
            BBB File Opened:
            4/15/2016
            Years in Business:
            12
            Business Started:
            2/10/2012
            Business Incorporated:
            2/10/2012
            Accredited Since:
            12/13/2021
            Type of Entity:
            Corporation
            Business Management
            • Mr. Brett Levinson, Accounting/Finance Manager
            • Mr. David Morton
            Contact Information

            Principal

            • Mr. Brett Levinson, Accounting/Finance Manager

            Customer Contact

            • Mr. Brett Levinson, Accounting/Finance Manager
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I arranged a Car rental in ***** for 2-4-2023 to 2-11-2023 from ***************. I got a confirmation of the rental from *************** for a car from ACO Rent a Car with a confirmation number o* ********** for $198.25. When I got to the airport to pick up the car from ACO Rent a Car, I was told I was not on the list and that they had no car available. In desperation, I went to 3 other car rental companies and they did have a car. I went to **** and they had a car but I paid $1319.00 for the car. I am seeking redress for the difference in the rental cost. I feel that *************** made a rental agreement that they failed to honor. They are not a reputable source to rent from and they should honor a rental agreement. Can you please file a complaint for me in this matter Thank You ***********************
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Latif M.

            01/16/2023

            Terrible customer service - they dont answer the phone and fraudulently charge your card when the rental agency did not give us our car rental. If you try to contact them, you can only leave a voice mail. Your call will not be returned for about 3 weeks, and your issue will not be followed up or replied to. They will however communicate with your credit card company promptly when you order a stop payment. Lessen learned - book directly with the car rental agency with reputable companies and brands. This company is awful and wasted my family vacation time when we needed to speak to someone. Do not rent with them!

            AutoRentals.com Corp. Response

            01/19/2023

            The customer was denied his rental car because he refused to purchase mandatory insurance required by the rental supplier ******** as per the rental terms. We provided the terms in his confirmation. He was trying to use his own insurance policy during the rental period, but it did not fit ********'s criteria. They offered him the option to purchase their coverage, but he refused.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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