We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Marvin Gardens Store has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Marvin Gardens Store

              91 Battenfeld Rd Red Hook, NY 12571

            • Marvin Gardens Store

              PO Box 193 Red Hook, NY 12571-0193

            Business ProfileMarvin Gardens Store

            Online Shopping
            Multi Location Business

            Contact Information

            91 Battenfeld Rd

            Red Hook, NY 12571

            Visit Website
            (888) 758-6191

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This is an online lawn and garden, patio, pet, wildbird and water gardening retailer.

            Business Details

            This is a multi-location business.

            Find a Location

            Marvin Gardens Store has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Marvin Gardens Store

                91 Battenfeld Rd Red Hook, NY 12571

              • Marvin Gardens Store

                PO Box 193 Red Hook, NY 12571-0193

              Location of This Business
              91 Battenfeld Rd, Red Hook, NY 12571
              BBB File Opened:
              1/10/2012
              Years in Business:
              15
              Business Started:
              12/1/2009
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Mr. James Grieve, Owner
              Contact Information

              Principal

              • Mr. James Grieve, Owner

              Customer Contact

              • Mr. James Grieve, Owner
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/03/2022

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              This is a fraudulent companybought Woodstock chimes for a memorial gift July 2021 and it was never received No one answers phone. Only reason Im posting this so late is because Ive been grieving and dealing with medical issues. Found the email from original order and had to post a complaint. So frustrating websites like this existtake your money and nothing in return. Your order ID is #*********** ItemsSKUQtyItem PriceItem Total Woodstock Chimes Equestrian Spirit ESC1$46.88 USD$46.88 USD Subtotal:$46.88 USD Shipping:$0.00 USD Tax:$0.00 USD Grand Total:$46.88 USD Payment Method:Credit Card
              Read More
              Read 8 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Megan L

              11/04/2022

              Waiting for two years for a bird feeder. Ive called a million times, there is nobody to answer calls or respond to messages. DO NOT ORDER FROM THIS COMPANY

              Marvin Gardens Store Response

              11/14/2022

              Hello. We do not have a transaction for a *****************************. Is there a different name used to make the purchase? I have searched our emails and do not locate an email for you. I have searched our voice messages that are transcribed to emails locating 2 voicemails dating back to January 23, 2021. If you provide your complete information so I can locate a transaction for you ?Thank you

              Customer Response

              11/17/2022

              Order #****** for a Droll Yankee Whipper Squirrel Proof Bird Feeder placed December 27, 2020 by me to be shipped to ***********************************

              Customer Response

              11/20/2022

              Order #****** supposed to be sent to my parents *** and ***************************** for Christmas-in 2020.My voicemails from 2021 were never responded to and you all still havent filled my order

              Customer Response

              11/21/2022

              Order #****** placed December 27, 2020

              Customer Response

              11/27/2022

              Order #****** 12/27/20 to ***********************************

              Customer Response

              12/06/2022

              Hey just popping in again to remind you that this hasnt been resolved.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.