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          Eagle Chevrolet has 1 locations, listed below.

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            Business ProfileEagle Chevrolet

            New Car Dealers
            BBB accredited business

            Contact Information

            1330 Old Country Rd

            Rte 58

            Riverhead, NY 11901-2051

            Visit Website
            (631) 727-1100

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/2/2010

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This is an auto dealership. 

            Business Details

            Location of This Business
            1330 Old Country Rd Rte 58, Riverhead, NY 11901-2051
            BBB File Opened:
            3/1/1995
            Years in Business:
            22
            Business Started:
            1/31/2002
            Accredited Since:
            7/2/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Additional Contact Information

            Fax Numbers

            • (631) 727-0436
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased the attached item from the vendor _GM parts warehouse. The attachment shows their listing and the documentation from my bank statement showing that they charged me for the item ($ *****) plus shipping and handling for a total charge of $62.08. I have been trying to reach them by phone, leaving several messages via voicemail as well as via email over the last several days since I never received a confirmation of my purchase and have received no further communication from them. When I went online I found that they are the parts department of a car dealership (Eagle Chevrolet Parts). When I tried that phone number for service, it took me to the same voicemail box-- #**** where I had already left at least two messages. I have heard nothing from this vendor regarding my purchase.
            Read More
            Read 5 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Pete M

            07/27/2023

            Brought my vehicle to this dealership for a def system light. Was told that the cost for repairs would be over $1,000. When I informed them that the truck was still under the full bumper to bumper warranty they told me it would not be covered under the warranty, and I was responsible for the bill because I used the wrong fluid. I have had this truck for over 2 years and have used the same fluid since day one, which meets the specifications in the owners manual. Chevrolet customer service made attempts for a week to reach out to this dealership and they never responded. I was forced to take the truck to another dealership. When I picked it up and spoke to the service manager he was rude right from the start. They tried to say I caused the problem because I didnt use AC Delco fluid, which is not grounds to deny a warranty claim as per the ******** **** act. They then lied and stated that I came to the dealership, removed the plates, and told them to keep the truck, which is absolutely ridiculous. One of the service workers then told the manager to kick me the f*** out. Avoid this dealership at all costs they are liars and crooks!

            Eagle Chevrolet Response

            08/16/2023

            This vehicle came into dealership with a check engine light, reduced engine power, speed reduced to 4 mph, poor fluid quality message, truck was in stage 10 warning level and DEF light on and flashing. Performed fluid quality test, which failed.DEF fluid contaminated. Like many fuels, additives, oils, and other liquid components of diesel engines, DEF is only safe and effective to use for a finite period.DEF expires after one year, assuming it isn't contaminated before then. Contaminated DEF fluid is not warranty.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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            BBB Reports On

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