Business ProfileforHurricane Home Solutions Inc

On 12-13-23 salesman Carl B******* from Hurrucaine Home Solutions took a deposit of $500 dollars for a generator to lock us in at that "discounted price", in exchange he would find out how much propane this generator would use and if it used more propane than the boiler. After numerous calls to Mr B******* and the company, no one gave us the requested information as requested along with the contract. Therefore an appointment was made for a technician to come out to answer my questions and reevaluate where to place the generator being Mr B******* put it below the bedrooms ,where the noise would interfere with sleepimg. i told the clerk i needed an afternoon appointment and one was made for the afternoon of March 5th 2024. A clerk called that morning requesting that the technician come in the morning. I told her no, that I specifically requested an afternoon appointment. The clerk became nasty and said oh. I waited all day and no one showed up or called to cancel. How unprofessional and discurteous,, I waisted my whole day. I left them a message on their answering machine. I was extremely upset and feed up with them and needed to put my health 1st, being a senior citizen. On April 16, 2024 I noticed a van pull up on my driveway with hurricaine solutions written on the truck/van. I was not fully dressed and ran to the bathroom to get clothes on when the doorbell rang and a black male simultaneously was peeping in the windows to the room adjoing my bathroom. I came out told them they never showed up last time and should not come unannounced. I was finally told the generator uses more propane than the boiler but was not told how much propane the generator uses. I cannot trust a manipulating, lying, incompetent company with PEEPING TOMS to put in a $16,000 generator,! They voided the contract , by not getting me information initially agreed on with the salesman, omitted information, never showed up and could not get answers. Please give me my deposit back of $500