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            Business ProfileHighland Contractors

            Roofing Contractors
            BBB accredited business

            Contact Information

            620 South Clinton Ave.

            Rochester, NY 14620

            Visit Website
            Email this Business
            (585) 507-3658

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            Customer Reviews

            3.29/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/10/2009

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Residential/Commercial

            Roofing

            Siding

            Windows

            Doors

            Gutters

            Fencing

            Insulation

            Specialized Carpentry

            Garage Doors

            Business Details

            Location of This Business
            620 South Clinton Ave., Rochester, NY 14620
            Email this Business
            BBB File Opened:
            9/11/2009
            Years in Business:
            16
            Business Started:
            7/1/2008
            Business Started Locally:
            7/1/2008
            Business Incorporated:
            12/27/2011
            Accredited Since:
            9/10/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Highland Contractors Of Western NY Inc
            Business Management
            • Mr. Phil T Leger, Owner
            • Mr. Jesse Northrop, General Manager
            Contact Information

            Principal

            • Mr. Phil T Leger, Owner

            Customer Contact

            • Mr. Phil T Leger, Owner
            Additional Contact Information

            Fax Numbers

            • (585) 282-0018
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We entered into a business agreement with Highland Contractors for solar roofing as advertised by them. The roof was installed in January 2023. The roof is still not operational as of 10/10/2023. We've been paying for a product that is not functioning as advertised. The entire process has been unprofessional. This is the first step before filing a lawsuit to get a resolution.
            Read More
            Read 5 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William G

            05/12/2024

            If you are looking for professional gutter installation pros who are class from start to finish, look no further than Highland Contractors. Wayne H******** and his crew treated me as a valued customer from start to finish. They provided a fair price and provided it beyond my expectations! Highland Contractors, are what I like to call "old school" meaning, when the job is done your home is left impeccable from their clean-up work, something that other companies lack in today's era. Upon first contacting them, I spoke to Abbey, from the office, who provided me with answers to many of my questions. She promised Wayne to call me shortly to give me more info, which he did. The crew that performed the work was led by a gentleman named Sean (if I remember correctly), they were fast and efficient, even suggesting routing the downspouts differently to be more efficient, to which I readily agreed. I can't say enough about Highland Contractors and Wayne, except, if you are looking for reliability, quality, and class Highland Contractors is MY choice
            Read 5 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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