Business ProfileforSuburban Taxi

I was an outstanding customer of Suburban Taxi for over 15 yrs.I patronized their business for both my personal needs and through ******* ********* ******* which is transportation through Medicaid Health Insurance.On February 15,2024,I called ******* ********* ******* to request Suburban Taxi only because of the shortage of transportation vendors in the Syracuse area.I had very horrible,unsafe, threatening experiences with many of their unprofessional drivers in the past and complained many times.After calling *** on February 15,2024 to request Suburban Taxi,I was told they have refused to accomodate me with any more transportation to my medical appointments. The reason for this was because the last time that I spoke to Tina K*** I requested more suitable, professional, decent drivers to fit my needs, and who may have been scheduled that particular day so I could have a much more comfortable and safe trip.Tina K*** has discriminated individuals,such as myself with psychological permanent emotional impairments which require a certain comfort level for when using public transportation by refusing to transport me.I speak on my behalf as well as other disabled individuals who rely on ***.On numerous occasions,I tried to reach the owner of Suburban Taxi,but was repeatedly ignored. My business was never appreciated as well as other individuals.Companies like Suburban Taxi unfortunately take advantage of being privileged to have a contact with *** and the individuals who use ***.They take no responsibility for their business.