Business ProfileforDimon & Bacorn Company of Binghamton

I was scheduled to have my belongings loaded onto a truck on 6/29/24. The movers informed me that not all of my belongings would fit on the truck and would need to be placed in overflow then transported to me at a later date. I was completely unaware of this being apart of the process. After speaking with Scott, he said that the my items would be transported to me after 7/4/24. I attempted to contact the office about the arrival date, but was not given any definitive answers for nearly 2 weeks. However, my card was debited for the total cost ($4204.75) on 7/5/24 and I didn’t receive a final contract. After mention of involving my attorney, I received a call from Scott on 7/18/24 informing me that my remaining items were to be delivered on 7/21/24. I also mentioned the need for partial reimbursement to compensate for the inefficient and unprofessional handling of my move on multiple occasions. Scott stated that he would speak with Kathy about this, but I never heard back from Kathy or Scott. I’m extremely disappointed in the lack of professionalism and effective communication. The delay in receiving my belongings impacted my ability to perform my job as a physician. I expressed this to the office and no one seemed to be concerned about that at all.