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          John Welch Enterprise, Inc. has 1 locations, listed below.

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            Business ProfileJohn Welch Enterprise, Inc.

            Landscape Contractors

            Contact Information

            1723 State Route 444

            Victor, NY 14564-9331

            Visit Website
            Email this Business
            (585) 924-4488

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers the following services:

            • Residential & commercial landscape contracting
            • Carpentry
            • Retaining walls
            • Drainage contracting
            • Hardscapes
            • Irrigation systems
            • Landscape design
            • Landscape lighting
            • Lawn maintenance
            • Mulch, topsoil, and stone
            • Patios
            • Pesticide spraying
            • Property maintenance
            • Residential & commercial snowplowing
            • Sodding
            • Pruning
            • Trucking
            • Walkway design
            • Water gardens, fountains, and ponds

            Business Details

            Location of This Business
            1723 State Route 444, Victor, NY 14564-9331
            Email this Business
            BBB File Opened:
            4/11/2011
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Started Locally:
            1/1/1997
            Business Incorporated:
            3/25/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. John Welch, President
            Contact Information

            Principal

            • Mr. John Welch, President

            Customer Contact

            • Mr. John Welch, President
            Additional Contact Information

            Fax Numbers

            • (585) 924-0778
              Primary Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Contracted with John Welch Enterprises (JWE) in October 2021 to install pavers on a back-yard patio and paid in full at completion of the installation. Work was completed fall 2021, but porous joints and inadequate drainage under the patio and freezing temperatures in November 2021 caused the pavers to heave and misalign. Informed JWE immediately upon discovery of the issues in December 2021 and continued to be in contact with JWE to get remediation. Issues were documented by a licensed engineer's report in 2022 after failure of JWE to propose and work toward a solution. Except for an in-person inspection by a JWE employee in December 2021 and one visit to the site by John Welch in May 2022 there has been no communication from JWE about resolution despite numerous documented email contacts that were acknowledged by employees of JWE. This documentation is attached. As noted John Welch offered to remove, restore, and refund our money. I finally asked him to do so 11/15/2022 after not getting any replies to requests. He has not proposed a solution or plan for moving forward and continues to ignore my requests for communication. Therefore I am forced to proceed with this complaint after months of attempts to resolve.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Upstate New York

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