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            Business ProfileArrow Door & Glass LLC

            Window and Door Installation
            BBB accredited business

            Contact Information

            West Seneca, NY 14224-2826

            Visit Website
            (716) 817-0622

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/28/2022

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Custom Door And Window Installations
            New Decks And Other Carpentry Projects
            Residential Or Commercial Doors And Windows
            Custom Garage Door Installation Services
            Garage Door Repairs
            Crank-operated Windows
            Sliding Windows
            Storefront Windows
            Wooden Windows
            Vinyl Windows
            Door, Window Or Garage Door

            Business Details

            Location of This Business
            West Seneca, NY 14224-2826
            BBB File Opened:
            12/27/2022
            Years in Business:
            2
            Business Started:
            2/7/2022
            Business Incorporated:
            12/6/2022
            Accredited Since:
            12/28/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Wayne R Ernle Jr., Owner
            Contact Information

            Principal

            • Mr. Wayne R Ernle Jr., Owner

            Customer Contact

            • Mr. Wayne R Ernle Jr., Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Dennis S

            08/27/2023

            Very disappointed in the work done on our home. Wooden windows were repaired BUT one of the storm windows was damaged when removed to access the work. One of the crew CUT some of the frame off. When it was reinstalled it was put back upside down and, therefore, you couldn't open the screen. We contacted Wayne to correct this. When this work was completed, and the crew had left, we noticed the damaged frame and a 1 inch gap at the top of the frame. We contacted Wayne again and stated we were very unhappy. He sent a worker, who came to the house and removed TWO storm windows, the damaged one and an undamaged one. The job is still not complete, they still have both storm windows. We contacted Wayne to inform him that our credit card payment is on hold (in dispute) until the job is done to our satisfaction. Please note: if my husband had not noticed the gap in the storm window frame we would have never known that it was damaged and it would have been left undetected, potentially allowing rain and snow to enter behind it..

            Local BBB

            BBB of Upstate New York

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