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Find a Location

Homewatch Caregivers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Homewatch Caregivers

      23811 Chagrin Blvd Ste 114 Beachwood, OH 44122-5525

      BBB Accredited Business
    • Homewatch Caregivers

      27352 Center Ridge Rd Westlake, OH 44145-3957

      BBB Accredited Business

    Business ProfileforHomewatch Caregivers

    Home Care
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/4/2013

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This firm is an in-home and in-facility care giving agency that provides personal care and homemaking services, sitter services, transportation, dementia care, care for the developmentally disabled, emergency response systems, automated medication reminder systems, and fall detectors.

    Products & Services

    Specializing in senior care and care for chronic conditions. This firm is an in-home and in-facility care giving agency that provides personal care and homemaking services, sitter services, transportation, dementia care, care for the developmentally disabled, emergency response systems, automated medication reminder systems, and fall detectors.

    Business Details

    This is a multi-location business.

    Find a Location

    Homewatch Caregivers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Homewatch Caregivers

        23811 Chagrin Blvd Ste 114 Beachwood, OH 44122-5525

        BBB Accredited Business
      • Homewatch Caregivers

        27352 Center Ridge Rd Westlake, OH 44145-3957

        BBB Accredited Business
      Location of This Business
      23811 Chagrin Blvd Ste 114, Beachwood, OH 44122-5525
      BBB File Opened:
      8/1/2011
      Years in Business:
      18
      Business Started:
      5/19/2006
      Business Incorporated:
      5/19/2006
      Accredited Since:
      11/4/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Mutual Health Maintenance, LLC
      Hours of Operation

      Primary

      M:
      6:00 AM - 10:00 PM
      T:
      6:00 AM - 10:00 PM
      W:
      6:00 AM - 10:00 PM
      Th:
      6:00 AM - 10:00 PM
      F:
      6:00 AM - 10:00 PM
      Sa:
      6:00 AM - 10:00 PM
      Su:
      6:00 AM - 10:00 PM
      Business Management
      • Mr. Eric Malkin, Owner
      Contact Information

      Principal

      • Mr. Eric Malkin, Owner

      Customer Contact

      • Mr. Eric Malkin, Owner
      Additional Contact Information

      Fax Numbers

      • (216) 593-0126
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marla B

      1 star

      08/02/2023

      I do not recommend Homewatch Caregivers in Beachwood, Ohio. The caregiver also known as a nurse aid was supposed to keep an extremely close eye on my Mother who had congestive heart failure. The caregiver looked half awake and half asleep when she arrived for the 9:00 p.m. to 9;00 a.m. shift. She talked on the phone a lot. How can a caregiver keep an extremely close eye on a 90 year old woman when she is talking on the phone or sleeping? She was supposed to make sure that my Mother was safe and ok. I was truly disappointed.

      Homewatch Caregivers Response

      08/03/2023

      Hello *****, we are sorry that you weren't entirely satisfied with our services. Based on what you shared, I know the past couple of months have been difficult for you and your family. I’m grateful that you gave me the opportunity to visit you recently after voicing your concerns. Also, I’m hoping that our caregiver’s response to those concerns has given you some peace of mind. At Homewatch CareGivers, we have one of the most rigorous caregiver training programs in the industry. Our caregivers receive training through Homewatch CareGivers University, an online professionally developed learning management system designed to train, inform, and support employees. Additionally, all caregivers receive regular reviews by their supervisor. This is designed to better ensure that high-quality care is provided in a safe and nurturing setting for both client and caregiver. Finally, Quality Assurance checks and routine touch point calls facilitate the implementation of the coaching and training that the caregiving staff receives. We encourage any customer to contact us, so you can learn for yourself about the training and support we provide for our caregivers. Eric ****** - Owner

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