Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Right Restoration has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforRight Restoration

    Water Damage Restoration
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Leigh G

      1 star

      02/06/2024

      DO NOT USE this company!! They show up with all this equipment that they charge you for but is never running. I had technicians come out that didn’t know how to measure a reading so I had to deal with fans blowing for 8 days just so they could get more money from me. Cold air blowing on my basement area but it should have been warm air. I asked for all my readings and they wouldn’t give it to me. They are a scam so please stay away..
    • Review from Joy M.

      1 star

      01/18/2023

      False information given to obtain deductible amount. Then charged full amount even though work advised needed was not needed. Insurance company even advised over charged for work done and ignored them too. Do not use this company. Will show up if you call *** ****** and represent himself as ******. Charged 1498 for 1 dehumidifier for 5 days and remove, wipe, spray and replace 1 baseboard about 6 feet long.
    • Review from Rosanna G

      1 star

      11/28/2022

      Dont use this company!!!! All homeowners this company is horrible . I blame MR ****** company for calling them to asset my subfloor. I was in the process of remodeling bathroom and my contractor found a leak , so I call *********** They came out did inspection said the subfloor was damage it might need to replace it or dry out . They call the right company they came out took pictures and file claim with my homeowner insurance . I gave them ***** for my deductible. They try to dry it out for 7 days and said I had asbestos. It wasnt dry after 7 day , they came by and said my claim was denied pick up there equipment and left . In those 7 days they just came by to check how wet it was . Of course it was never going to dry because the Plumming work wasnt done . Mr.****** did not feel that it was safe to do the plumbing before the asbestos and floor was taking care of . They absolutely did nothing I dont even think they treated the asbestos. What kind of company would not even give you a quote or advice you on what to do next if claim got denied. We ask for deductible back they said No . Again the did absolutely nothing they never communicate with insurance company . I feel like NEVER had a plan to replace subfloor or even treat it. I blame Mr.****** for referring to such horrible company . I agree with the rest of the reviews SCAMMERS . DONT use this company .
    • Review from Christine F

      1 star

      11/16/2022

      I would never recommend anyone use this company! Shame on the owner of *********** to include this company to be represented with the plumbing side of the business. Right Restoration is a pure scam company, act like they are going to represent you and help file a claim with your insurance company THEY LIE, THEY SCAM YOU UPFRONT!!! leave you with a denied claim. I should have noted the exact issues other customers had with this company but had dealt with ****** never had any issues. Once they found out how much our insurance deductible was they took $6000 said it would go toward our deductible LIARS!! Never even picked up a phone to talk to the insurance company just ripped out my bathroom down to the concrete flooring up to the eves of the bathroom roof removed the insulation which had no water damage whatsoever. Removed parts of walls caused major damage. Never sprayed or used any disinfectant or sanitizer on our kitchen floor that was hit with the sewer back-up from an upstairs bathroom. More LIES - they say they never hear back from the insurance adjusters when calling them to get answers. LIED to my face they deal adjusters all the time LIARS. ANYONE THINKING OF USING THESE SCAMMERS THINK TWICE!!!!! PLEASE
    • Review from Diane S

      2 stars

      07/06/2022

      Started out great. But now it's been a week. Job not finished. No show twice. Garbage from my water leak in the crawl space still sitting on my lawn. Like I said... It's been a weekm
    • Review from Joyce W

      1 star

      06/10/2022

      DO NOT USE THIS BUSINESS!!! We have used them twice. They are not honest and will charge your home insurance a ridiculous price. They had to dry a 5 by 7 bath and it took 3 days. They had to return and do something because the machine wasnt hooked up correctly. They did not take up the entire floor and they did more damage to my wall. They then charged my insurance company $2800 and took our $500 deductible. Also, they are messy and do not clean up after themselves. You have to remind them to do that, like children. If they come near your dwelling, send them away!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.