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          Koster Moisture Tester, Inc has 1 locations, listed below.

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            Business ProfileKoster Moisture Tester, Inc

            Farm Equipment

            Current Alerts For This Business

            Alert:

            In July and August 2022, BBB received a complaint and scam tracker report on Koster Moisture Tester, Inc. The consumers allege they did not receive the product they ordered from the business, although they were charged immediately. They both stated the company did not respond to their phone calls or emails to discuss the matter. The company did not respond to the BBB complaint.

            It has been noted, when consumers leave a customer review on the company Facebook page, the company has responded to some of the reviews and a few have noted the product was then received. 

            Contact Information

            4445 20th St NW Ste B

            Canton, OH 44708-2160

            Visit Website
            (330) 220-2116

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4445 20th St NW Ste B, Canton, OH 44708-2160
            BBB File Opened:
            7/20/2022
            Business Incorporated:
            12/16/1974
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Gregory Faschain, Owner
            Contact Information

            Principal

            • Mr. Gregory Faschain, Owner

            Customer Contact

            • Mr. Gregory Faschain, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I recently attempted to purchase a piece of equipment from Koster. I paid using the company credit card. I then tried to get in touch with Koster to find out if they had any idea when they might be shipping the item. I tried their phone number (330-220-2116) and could get nobody to answer the phone. EVER. I left several voice messages and have never received a call back. I attempted to email them with the email they provided ********************* and all email came back with an invalid email address. There is no way possible to get in touch with them, so I have no idea if they are a legitimate company. My advice is NEVER use this company! They obviously have NO customer service department - if they are actually a company!

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Louanne K

            08/10/2022

            I think this company is a scam? They only allow you to place orders on their website. No one answers the phone or responds to emails. They were actually recommended by another vendor of ours so we assumed they were legitimate. We ordered on their website and they charged our credit card immediately. This was about 4 months ago and we still don't have our order. You can't leave a message because the voicemail is full. There seems to be no way to get in contact with them? I called a neighboring business to their Canton location and they are not aware of anyone being at that location - I'm not sure it is even an actual physical location for them? Take a look at the Facebook reviews - there are a few others saying the same thing. Only giving them a 1 because I have to - I wanted to leave it at zero!

            Local BBB

            BBB Serving Canton Region & Greater West Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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