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            Business ProfileSchoolOutfitters.com

            School Furniture
            BBB accredited business

            Contact Information

            3736 Regent Avenue

            Cincinnati, OH 45212

            Visit Website
            Email this Business
            (800) 260-2776

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/26/2000

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            School Outfitters in Cincinnati, Ohio offers school furniture and equipment.

            Business Details

            Location of This Business
            3736 Regent Avenue, Cincinnati, OH 45212
            Email this Business
            BBB File Opened:
            6/12/2000
            Years in Business:
            26
            Business Started:
            4/1/1998
            Business Incorporated:
            3/30/2005
            Accredited Since:
            7/26/2000
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • School Outfitters
            Related Businesses
            Business Management
            • Mr. Tom Brennan, CEO
            • Ms. Betsy Neyer, President
            Contact Information

            Principal

            • Mr. Tom Brennan, CEO
            Additional Contact Information

            Fax Numbers

            • (800) 494-1036
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/25/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Purchased a desk the drawers lock broken just want replacement order purchase it. Myself *** is a company told to contact bogus phone number just get the run around no one wants to take responsibility for the desk drawer lock and the product that they sell not about the customer or stand behind there products
            Read More
            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jessica E

            09/30/2022

            I ordered 4 sets of headphones on 09/03/2022. They promptly processed my payment. Then I waited. And waited. I inquired on 09/14/2022 and was told my new ship date was 09/22/22. That date came and went. I inquired again on 09/29/22 only to get an email this am saying that my 1 (single????) headphone would ship on 10/28/22. I understand that there are covid related delays. I want to know why no one thought to send an email that the order would not be fulfilled for 60 days. If you do not have a product and have no idea when you are getting it back in why is it available on their website? Why did I have to chase after customer service to find this out? I have asked for the order to be refunded. I will be placing the order elsewhere and will never order from them again. Customer service and communications matter.

            SchoolOutfitters.com Response

            10/04/2022

            While supply chain issues caused and impacted the lead time of the headphones it is our process to proactively provide updates on orders that are delayed. In checking into this order that process did not work as expected and we are reviewing the cause to prevent it happening in the future. We have cancelled this order per the customer request and refunded them in full.
            Read 2 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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