Business ProfileforSmith Trailers & Equipment, Inc.

I rented a trailer from Smith Trailer, after traveling to my first destination I noticed the tire had a bald, flat spot on one of the tires. This tire was illegal for road use. The company closed at 5p as I attempted to contact them for help with an exchange. I picked up the trailer around 4:30p. While driving this same tire ‘popped’ and had to be replaced with the spare. When I returned the trailer I was told I had to purchase the damaged tire for $202.35. After explaining and showing pictures of the tire I was sent out with that it was not road ready and not supposed to be on the trailer, I was told “I don’t know if that’s our tire and the trailer had a tire on it when it left” that I owed them money. There was not an inspection done on the trailer by Smith when I picked it up as I watched as the trailer was just picked up and driven to the front of the parking lot, dropped and left for me to attach to my vehicle. I checked the pressure in the tires, on the lot, and two of them were low. The lights were not able to be checked until I arrived at my destination due to being by myself at pickup. One of the lights on the trailer also was not in working order and again unable to contact the company due to being closed. I am seeking a refund for an already damaged tire that I was sent out with that was unusable and unsafe for road use.