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Find a Location

First Student has 664 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Student

      191 Rosa Parks Street, 8th Floor, Cincinnati, OH 45202

    • First Student

      2 East Lake Circle Airdrie, AB T4A 2K1

    • First Student

      10365 Keller Avenue Riverside, CA 92505

    • First Student

      70 Schleigel Boulevard Amityville, NY 11701

    • First Student Inc

      12049 Springbrook Dr Eagle River, AK 99577

    Business ProfileforFirst Student

    Transportation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers student transportation services.

    Business Details

    This is a multi-location business.

    Find a Location

    First Student has 664 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Student

        191 Rosa Parks Street, 8th Floor, Cincinnati, OH 45202

      • First Student

        2 East Lake Circle Airdrie, AB T4A 2K1

      • First Student

        10365 Keller Avenue Riverside, CA 92505

      • First Student

        70 Schleigel Boulevard Amityville, NY 11701

      • First Student Inc

        12049 Springbrook Dr Eagle River, AK 99577

      Location of This Business
      191 Rosa Parks Street, 8th Floor,, Cincinnati, OH 45202
      BBB File Opened:
      4/17/1997
      Years in Business:
      25
      Business Started:
      7/6/1999
      Business Incorporated:
      8/28/1991
      Type of Entity:
      Corporation
      Related Businesses
      Business Management
      • Mr. Tom Secrest, Vice President
      • Mr. Darryl Hill, Senior Vice President
      • Mr. John Kenning, President/CEO
      • Mr. Dean Suhre, COO
      • Chris Bokelman, Marketing Director
      Contact Information

      Principal

      • Mr. John Kenning, President/CEO

      Customer Contact

      • Mr. John Kenning, President/CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kaylyn M

      1 star

      10/28/2024

      If I could leave zero stars I would! They don’t pick up students or answer the phone! I don’t have to give a long explanation because other parents have already given it! Y’all are pitiful company!!! The whole staff needs to be fired in ***** ****** *****

      First Student Response

      11/05/2024

      local staff have tried several times to reach this parent with no response, until today. They are working with the parent to resolve the issue.

      Local BBB

      BBB Cincinnati

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