Business ProfileforSheakley

10/2023. They are my company's Work Comp facilitator. I have had trouble since day one getting information, help, guidance etc. They have dropped the ball in communication at every level. I have had 3 case managers who, in my opinion, get paid to do absolutely nothing!. I had a nurse case manager who couldn't find the time of day to help me locate a medical office to get my pre-op appointment. it took me since October of 2023 (It's now June of 2024) to get my shoulder surgery scheduled. Every piece of information and paperwork I needed has been facilitated by ME, I had to make phone call after phone call to them in order to make sure they submitted my paperwork in a timely manor. I have essentially been doing their job for them for 8 months! No one calls back to give updates, no one give information as to what paperwork is needed. I had to find all of this out on my own. I have no idea what the purpose of this company is other than to collect money from the businesses who are suckers enough to contract with them. I would ask the BBB to recommend Sheakley contact me, but I have no faith that they would even entertain a phone call. my lack of faith doesn't rest on the BBB but on Sheakley's irresponsibility and lack of integrity! how they've received an A+ rating here is laughable