Business ProfileforHudec Dental

I just went to see *** ***** for some severe pain I've been having for almost a week. He found part of an impacted tooth and an infection but said he didn't even believe in antibiotics! He said he would prescribe be Naproxen for pain but it was on my intake form and I kept telling him over and over that I cannot take that because of my stomach ulcers. He refused me any more help and stormed out of the room. I'm not sure his English was up to par, but I couldn't be sure because he barely spoke to me outside of the word, "Naproxen". In the end, my dad took me home crying my eyes out because not only did this so-called "dentist" not help me, but his poking and prodding and not listening to me left me in a far worse physical and mental state than I arrived in. It was a very sadistic experience that I would have never consented to. I would not recommend him to a family member, friend, stranger... anyone!

Hi ********, Thank you for sharing your experience. We take patient feedback seriously and are committed to providing compassionate care. We apologize for any miscommunication during your visit. During the exam, an intra-oral ulcer was identified as the likely cause of your discomfort, and we informed you about a root fragment from a previous extraction, which showed no signs of infection. Antibiotics were not prescribed as they were not considered necessary in this case based on the clinical findings. Naproxen was recommended for pain relief, but we regret any misunderstanding regarding your medical history. We would have gladly considered alternative options if this had been more clearly communicated. It's also important to clarify that narcotic pain medication, specifically Tramadol, was requested multiple times but was not clinically appropriate. We appreciate your feedback and invite you to contact us directly so we can address any remaining concerns. Thank you, Hudec Dental

Hello. I had written specifically on my forms and told Dr. ***** multiple times that I cannot take NSAIDS. I have severe stomach ulcers and taking these types of medications landed me in the ER and hospital last year. I am not sure where the "miscommunication" lies. I was very clear about this with Dr. ***** when it was obvious he hadn't looked at the information on my forms prior to my appointment. He continued to push Naproxen and we went around in circles maybe five to seven times before I had to stop talking because it hurt too much to keep explaining the same thing over and over. Naproxen is a very dangerous drug for someone like me to take. In order to try to avoid potential bleeding in my stomach, I declined the Naproxen. It was not appropriate for Dr. ***** to continue to try to prescribe it. I went to my general practitioner the next day and explained the situation and she was very surprised after examining me that: 1. No antibiotic or at least any sort of prescription mouth wash was given. and 2. I was offered Naproxen after explaining how my body cannot tolerate it. She had to fix what should have been fixed the day before. It was an appointment that I shouldn't have needed to make, having already had to take time off the day prior for my appointment with Dr. ****** I felt that Dr. ***** just didn't listen to me in general though. I tried my best to ask questions and learn more about the problems affecting my mouth but I felt rushed. He acted like he had somewhere better to be when he should have been mentally present in the moment and helping his current patient. I took time out of my busy day to come in to Hudec Dental with the hopes of helping myself get better and I left feeling like a fool for expecting any answers. That is not how any patient should feel as they leave their dentist or doctor's office. I should have left with actual information and feeling like I was going to get well soon. I'm not sure how much better I could have communicated my concerns and needs, as they are in black and white on my forms and I brought them up when face-to-face with Dr. ****** If he had any concerns, I would have made sure that he could have reached out to my general practitioner of 20 years for confirmation of what I was saying, questions, and/or help. But he did not care to learn more. Overall, I went home worse off than when I came in. This puts me in a particularly tough spot now, with Hudec having done my X-rays already because I need to schedule a cleaning and was planning on doing everything in one spot.