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          Find a Location

          American Greetings Corporation has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAmerican Greetings Corporation

            Greeting Card Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 American Blvd

            Cleveland, OH 44145-8151

            Visit Website
            (216) 252-7300

            Customer Reviews

            1.11/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 118

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            American Greetings Corporation creates, manufacturers and distributes greeting cards and social expression products which are sold exclusively to retail outlets.

            Headquartered in Cleveland, Ohio, this company has wholly owned subsidiaries in the U.K. (U.K. Greetings), Canada (Carlton Cards Ltd.), Australia (John Sands Australia), New Zealand (John Sands New Zealand), South Africa (S.A. Greetings) and Mexico (Carlton Mexico S.A. de C.V.).

            Business Details

            This is a multi-location business.

            Find a Location

            American Greetings Corporation has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1 American Blvd, Cleveland, OH 44145-8151
              BBB File Opened:
              1/1/1946
              Years in Business:
              118
              Business Started:
              1/1/1906
              Business Incorporated:
              1/29/1944
              Type of Entity:
              Corporation
              Alternate Business Name
              • Today & Always by American Greetings
              • Plus Mark
              • Jacquie Lawson
              • Blue Mountain
              • Papyrus
              • Recycled Paper Greetings
              • Smash Ups
              • Paper Rebel
              • Creatacard
              • Just W!nk
              • Kathy Davis
              • American Greetings Corp.
              • Carlton Cards
              • Ag.com
              Business Management
              • Mr. Paul Ozan
              • Mr. Morry Weiss, Chairman
              • Ms. Sue Holiday, Consumer Affairs
              • D. Thompson
              • Ms. Karen Santagata, Litigation Specialist
              • Mr. Joe Arcuri, President & CEO
              • Ms. Lorna Street, Chief Financial Officer
              Contact Information

              Principal

              • Mr. Morry Weiss, Chairman
              Additional Contact Information

              Fax Numbers

              • (216) 252-6778
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/10/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Company Auto Charged my ****** account for the last several years without my knowledge. I was just charge 10/6th. There was no place to request a refund for this current charge on their website. I'm just asking for 29.99 refunded to me. Other years would be my fault. Invoice: ********* AmericanGreetings account number: **********
              Read More
              Read 55 More Complaints

              Customer Reviews

              27 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              terry g

              10/28/2024

              signed up for a free trial. was charged a $40 renewal fee for a service I used once! Most expensive ecard I have ever seen! I requested to cancel before the end of the renewal date. Was told they would not cancel and reverse charges to my account. This is corporate thievery and I would recommend no one ever use american greetings if they want to receive fair treatment. The auto-renewal was not announced until they were able to say that it was too late to opt out of renewal. This is the biggest rip off in history and very sad that they build a business by misleading honest, hard-working people.
              Read 26 More Customer Reviews

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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