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Find a Location

Express Wash Holdco, LLC has 67 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Wash Holdco, LLC

      1927 Henderson Rd Columbus, OH 43220

    • Express Wash Holdco, LLC

      1410 Hill Rd N Pickerington, OH 43147-9230

    • Express Wash Holdco, LLC

      7630 Sawmill Rd Dublin, OH 43016-9028

    • Express Wash Holdco, LLC

      2190 Stringtown Rd Grove City, OH 43123-2929

    • Express Wash Holdco, LLC

      2080 E Livingston Ave Bexley, OH 43209-2852

    Business ProfileforExpress Wash Holdco, LLC

    Car Wash
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    85 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Car care, car wash, polish, exterior vehicle maintenance, exterior express car wash, free vacuums

    Products & Services

    Car care, car wash, polish, exterior vehicle maintenance, exterior express car wash, free vacuums

    Business Details

    This is a multi-location business.

    Find a Location

    Express Wash Holdco, LLC has 67 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Wash Holdco, LLC

        1927 Henderson Rd Columbus, OH 43220

      • Express Wash Holdco, LLC

        1410 Hill Rd N Pickerington, OH 43147-9230

      • Express Wash Holdco, LLC

        7630 Sawmill Rd Dublin, OH 43016-9028

      • Express Wash Holdco, LLC

        2190 Stringtown Rd Grove City, OH 43123-2929

      • Express Wash Holdco, LLC

        2080 E Livingston Ave Bexley, OH 43209-2852

      Headquarters
      1927 Henderson Rd, Columbus, OH 43220
      BBB File Opened:
      9/3/2009
      Years in Business:
      16
      Business Started:
      10/1/2008
      Business Incorporated:
      4/12/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Express Wash Concepts, LLC
      • Flying Ace Express Car Wash
      • Clean Express Auto Wash
      • Meyers Auto Wash
      • Green Clean Express Auto Wash
      • Bee Clean Express Car Wash
      • Express Wash Concepts
      • Moo Moo Express Carwash
      Business Management
      • Mr. John Roush, CEO/Managing Parnter
      • Ms. Isabel Bernard, Director of Wash Support
      • Ms. Kelly Bonner, Customer Service Manager
      Contact Information

      Customer Contact

      • Ms. Isabel Bernard, Director of Wash Support
      • Ms. Kelly Bonner, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      85 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lynne H.

      1 star

      08/20/2024

      I am writing this review to hopefully prevent others from the terrible and very unprofessional service my wife received at this location.My wife's 2016 Hondas CRV was damaged while running through this car wash. The passenger side front door handle was "torn" off and needs to be replaced.******* has completely refused to take ownership of this damage.They "claim" that there is evidence of prior damage to this handle.They base this on a video camera footage that "Supposedly" shows a gap between the front portion of the handle and the small rear trim part OF THE HANDLE. Yes there is a gap. But the gap is part of the design of that car handle. And the entry video that was shown to us is simply not in any way conclusive.Our damages come to over $710 and we are stuck because they will NOT budge on their ( false claim) /that prior damage was the root cause.We have been trying to get a "fair" solution to this incident since Tuesday August 6th.We have complied with all of *******'s requirements filled out the incident report ...and we just keep getting the run around . They fail to return our calls on the promised date. We leave messages and there is not response.And just today we received the final blow. The district area supervisor called and said that they have "video proof" that there was prior damage that contributed to outcome of the damage.NOT TRUE

      Express Wash Holdco, LLC Response

      08/27/2024

      Thank you for sharing your concern with us, we can see how this must be frustrating and apologize that you have had a bad experience with us. Our team reviews all incidents with a thorough process to ensure we are taking all things into consideration. We stand behind the decision that has been made to deny the claim.

      Local BBB

      BBB of Central Ohio

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