Business ProfileforImproveIt Home Remodeling, Inc.

On 8/29/24 we met with a representative of this company who sold us a very specific plan for cabinet front replacement and a quartz countertop. We were promised the work would be done by Improveit crews and that it would not be subcontracted out. Since then there have been 2 separate subs to take measurements, a sub to cut and install the counter then a sub to install the cabinet faces and laminates. The work started on 10/11 with the counter. Everything started ok with some minor concerns about the counter having a stain and a visible seam. I called the ** who told me I had to call the sub to get it resolved. I complained and the sub called me back to let me know that they may not be able to fix it but would send someone out to inspect. Then the cabinet work started on 10/15. After being without a sink for several days, the cabinet sub was instructed to install our new sink and reinstall the under sink appliances. After the first day this didnt happen because he did not have the correct tools. On the second day he completed it but without confidence. Its been leaking ever since and has damaged our under sink cabinet and ruined some electrical appliances. The cabinets were worked on for 3 days and have been toured sloppily with the wrong size doors, wrong design kick boards, missing trim, glue all over our new counters and appliances, and damage to our oven and refrigerator. I have reached out a few times asking for a weekend plumber with no answer. I have sent pictures and concerns all day and no answer. Everything is mangled beyond repair and no end in sight to the job.