Business ProfileforDan the Gutterman

We hired this company to come out and repair an area of our gutter that was having issues with overflow during heavy rains. No written quote just verbal quote and we went with it. He installed a diverter that replaced the builder grade one that wrapped the whole way around. And extended a downspout below to the next level. Last week we must have had a little rain at night cause Friday morning I noticed water leaking from the gutter that he messed with down the masonry and pooling along foundation. So I called and it went to voicemail. There was no business greeting on the recording. Just said “you’ve reached extension…”. I left a message and never heard back all day. Later in the afternoon I left and my son came home from school and a neighbor said they saw that guy back on my roof. No phone call happened or discussion of the problem or a heads up that he was coming. He came and removed the diverter and no phone call after. I’ve been calling all day and again a greetingless vm. No response. So I have no diverter now not even my original one, when it wasn’t even the problem nor was he given consent to get on my roof at the time. I just called hoping for a response back. He also has my original diverter as well. So I have NO diverter on my gutter at all and if it rains my foundation might have problems. There hasn’t been any amount billed to me so at this point he can bring my original diverter back and not bill us. The work wasn’t done right (and now half removed) and I’ve lost trust in their unprofessionalism.