Business ProfileforMolina Healthcare of Ohio, Inc.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 3000 Corporate Exchange Dr Ste 100, Columbus, OH 43231-7689
- BBB File Opened:
- 3/5/2007
- Years in Business:
- 18
- Business Started:
- 12/1/2005
- Business Incorporated:
- 11/19/2003
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 7:00 AM - 7:00 PM
- T:
- 7:00 AM - 7:00 PM
- W:
- 7:00 AM - 7:00 PM
- Th:
- 7:00 AM - 7:00 PM
- F:
- 7:00 AM - 7:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Linda Gulley, Executive Assistant
- Ms. Ami Cole, President
- Contact Information
Customer Contact
- Ms. Linda Gulley, Executive Assistant
- Ms. Ami Cole, President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Molina healthcare has a rewards program. In this rewards program you get gift cards for completing certain doctor visits.
I was sent a letter from Molina stating “for completing a postpartum visit I’ll receive a $100 gift card” I completed my postpartum visit and sent in a post card to Molina stating when and where I completed my visit. Molina said it would be 6-8 weeks before I received my gift card. I completed and sent in the postcard to Molina on May 6th.
After the time frame was up and I did not receive my gift card I called Molina and asked why I had not received it. They said they would look into it and get back with me. They didn’t.
I called again and told them my issue, the person I spoke with said they would follow up with the previous person and have them get back with me. They didn’t.
I called yet again and explained the issue, they said they’d look into it. They didn’t.
I called for the forth time explain yet again my issue and they said they needed to file my complaint with the department who was in charge of the gift cards and that I would receive my gift card within 30 days from that day.
It has been 30 days and I still did not receive my gift card. I have made several attempts to resolve this issue with Molina with no avail. I looking for help for someone to get through to them so I can actually receive what they promised.
Customer Reviews
16 Customer Reviews
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Most Recent Customer Review
Kate P
1 star09/26/2024
Molina Healthcare of Ohio, Inc. Response
09/27/2024
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