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            Business ProfileHome Service Plan of Ohio

            Home Warranty Plans

            Contact Information

            85 E Gay St Ste 900

            Columbus, OH 43215-3154

            Get Directions
            Visit Website
            Email this Business
            (614) 626-3984

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Home warranty plans.

            Products & Services

            Home warranty plans.

            Business Details

            Location of This Business
            85 E Gay St Ste 900, Columbus, OH 43215-3154
            Email this Business
            BBB File Opened:
            12/29/2017
            Years in Business:
            9
            Business Started:
            12/1/2014
            Alternate Business Name
            • HSP Home Warranty
            • HSP
            • Home Service Plan of Ohio, LLC
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:00 PM
            T:
            8:30 AM - 5:00 PM
            W:
            8:30 AM - 5:00 PM
            Th:
            8:30 AM - 5:00 PM
            F:
            8:30 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Lou Willard, Owner
            • Ms. Adele Burchbinder, Office Manager
            Contact Information

            Principal

            • Mr. Lou Willard, Owner

            Customer Contact

            • Mrs. Mindy Willard, Operations Director
            Additional Contact Information

            Fax Numbers

            • (614) 635-2762
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Home warranties

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Jill W

            07/12/2022

            Had a horrible experience with this company! ***** is extremely rude and horrible to work with. ************ out to my daughter's house 3 times issues weren't fixed, then all of a sudden she said she could have denied she did us a favor for even sending someone out. Beware if you use this company!!

            Home Service Plan of Ohio Response

            07/14/2022

            Hi ****, we havent had the opportunity to participate on a call with you and you dont appear to have a policy with us. We realized after researching that you are posting on behalf of another homeowner. You are correct with regards to us trying to help with claims that we could have denied based on several factors but our goal is to help homeowners. However, in an effort to try to help rectify problems left by a plumbing contractor that flipped the property incorrectly and used materials no longer in circulation we somehow are to blame. We realize there was no mention above that we offered to provide the homeowner $700.00 to hire a plumber directly as they mentioned they had two of their own out who also didnt correct the issues. We hope the homeowner gets the assistance they need from the plumber of their choice. Additionally, we opted to refund the entire policy to the homeowner who didn't pay for the warranty and isn't technically eligible for a refund but we chose to do so. We wish your daughter success in her homeownership.

            Home Service Plan of Ohio Response

            07/14/2022

            Hi ****, we havent had the opportunity to participate on a call with you and you dont appear to have a policy with us but thank you for your feedback. After researching we see you are posting on behalf of another homeowner. You are correct with regards to us trying to help with claims that we could have denied but our goal is to help homeowners. We made an effort to help rectify problems left by an inept plumbing contractor that flipped the property and yet somehow are to blame. We see there was no mention that we provided the homeowner $700.00 to hire their own plumber as everyone we have sent to date the homeowner has not been happy with. Additionally, we refunded the entire policy to the homeowner who didn't pay for the warranty and isn't technically eligible for a refund. She informed us when she moved in she was overwhelmed with all the issues the remodeleder left for her to deal with. That must be very frustrating. Hopefully this will help her to her realize that there are still people willing to do the right thing. We wish your daughter success in her homeownership!

            Local BBB

            BBB of Central Ohio

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