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          Jetz Laundry Systems Inc. has 1 locations, listed below.

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            Business ProfileJetz Laundry Systems Inc.

            Laundry Equipment

            Contact Information

            890 Science Blvd.

            Columbus, OH 43230

            Get Directions
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            Email this Business
            (800) 334-6511

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company states they offer coin operated laundry equipment and domestic sets to multi housing units.

            Business Details

            Location of This Business
            890 Science Blvd., Columbus, OH 43230
            Email this Business
            BBB File Opened:
            12/4/2007
            Years in Business:
            58
            Business Started:
            1/1/1966
            Type of Entity:
            Corporation
            Alternate Business Name
            • Jetz Service Co., Inc.
            • 890 Science Blvd.
            • Gahanna, Ohio 43230
            Business Management
            • Ms. Christine Walter, Regional Manager
            • Mr. Tim Etzel, President
            • Mr. Patrick LeMaster, Branch Manager
            Contact Information

            Principal

            • Mr. Tim Etzel, President

            Customer Contact

            • Mr. Patrick LeMaster, Branch Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            02/01/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I have reached out to Jetz Laundry Services multiple times regarding ongoing issues with their washer and dryers. They are aware of this complaint as I have talked to ***** at this location as well as the managers in my building that have also contacted the company. The washer and dryer are faulty everytime and will not finish a cycle so I am left with having to insert another $1.75 to fully dry or spin my clothes. Two times spending $1.75 with washer and two times spending $1.75 with dryer. I keep getting the runaround when it comes to my refund that I have asked for since December 7th, 2023. I have called multiple times a week and have been told one day I will be receiving my refund and other times they do not have my refund. I want someone to respond to me and actually give me my refund of this day total amount which is $7.00 ( 4 times 1.75 per run cycle) Thank you.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Caitlin M

            05/30/2024

            I had to submit three service requests and then send an email in order to get someone to come to our apartment complex. The washing machine has been staining clothing. The tech actually called me, asked about the problem and seemed to care. Later that night I found a card documenting the “service” that said dirt wasn’t present in the machine. Absolute BS.
            Read 1 More Customer Review

            Local BBB

            BBB of Central Ohio

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