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            Business ProfileFHL Moving

            Moving Companies

            Contact Information

            Columbus, OH 43204-1443

            Visit Website
            Email this Business
            (614) 817-6839

            Customer Reviews

            1.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Moving Company

            Products & Services

            Same Day / Next Day Services

            Loading / Unloading Services

            Out of State Moves

            Driving Services

            Packing / Unpacking Services

            Cleaning Services

            Ubox / Upack

            Business Details

            Location of This Business
            Columbus, OH 43204-1443
            Email this Business
            BBB File Opened:
            9/21/2020
            Years in Business:
            6
            Business Started:
            1/1/2018
            Business Management
            • Mr. Michael Morrell, Owner
            • Mrs. Faith Morrell, Administrative Assistant
            Contact Information

            Principal

            • Mr. Michael Morrell, Owner
            • Mrs. Faith Morrell, Administrative Assistant

            Customer Contact

            • Mr. Michael Morrell, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/12/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I placed an order on July 8, 2023 and have not received the product. I've emailed their customer service 3 times and no response. My credit card was charged. Order# 1930 **** ****** - Trench Warfare Natural Charcoal Deo (Sandalwood & *****) × 2 $27.81 USD
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole S

            12/12/2022

            I was given this company as a recommendation by two different people. They arrived 30 minutes late, charged me the incorrect amount, and left without assembling all the bed frames. I was told they had finished and they were excited to be done early. However, they rushed me to pay before I could look in all the bedrooms. The two bedframes were left in pieces - since I did not take them apart, it took hours to put back together. Then, I noticed they used packaging tape to tape the drawer on our desk closed. When the tape came off, a huge chunk of paint ripped off. When I contacted the company, they did said that they had permission to use that tape. I stated they had permission to use the blue painters tape, not the packaging tape. The person I was texting with never followed up. I tipped the movers well because I thought they had done a good job. However, when I looked closer, there was a lot that could have been improved. This company is not very professional and they do not have good customer service. If looking for movers in the area, I would not recommend them.

            FHL Moving Response

            12/13/2022

            The tape was given by a family member. And your never rushed to pay. You could have done a walk through before paying to see if you needed anything else. Wrong amount? We discussed amount before hand thats what was charged.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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