Business ProfileforLeaders Moving Company

I feel compelled to share my recent experience with Leaders as a cautionary tale to anyone considering their services, it was an utter disaster. Firstly, they arrived hours later than scheduled, causing significant inconvenience and disrupting our plans. But the lateness was just the beginning of our troubles. The movers displayed a shocking lack of professionalism and care for our belongings. Despite my explicit instructions to wrap certain items, they neglected to do so, resulting in extensive damage to numerous possessions. To add insult to injury, I found myself having to assist the movers with their tasks, essentially doing their job for them. Moreover, the behavior of the moving crew towards both myself and my wife was completely unprofessional. Their inappropriate comments only compounded our frustration and made the entire experience even more unpleasant. At this point, I have no choice but to file a claim for the damages caused by Leaders. It's abundantly clear that they are not equipped to handle even the most basic aspects of their job, let alone provide a satisfactory service to their customers. Save yourself the time, money, and stress by looking elsewhere for movers. Trust me, you do not want to endure the same nightmare that I went through. I strongly advise against entrusting them with your belongings.

I would like to sincerely apologize for the level of service you received on your move. As you can probably tell, this does not meet the expectations of our service levels. We feel we do a really good job overall, but we stand behind our work, even when things go poorly. I checked in on your damage claim, and things seem to be moving along in that regard. I hope that our efforts post-move are more reflective of our service levels, and if you need anything at all, please do not hesitate to reach out.