Business ProfileforMark Wahlberg Chevrolet of Worthington

I wish i could leave zero stars because my experience with this dealership has been ABSOLUTELY TERRIBLE! On May 29th of this year i went in to get my first car & give my down payment and even on this day i did NOT leave in my own vehicle. In the first couple months i was in loaner cars more than i was in my own personal car & still had to pay a car note for a car i was not driving. When they sold me my car they had received it in on trade in & DID NOT inspect the car or anything before selling it to me. Since then i have had to take my car back to the dealership SIX TIMES (Tomorrow 9/16/24) will be the SEVENTH)for them to fix things(some of the visits being for the same issue/faulty parts)& ive only had my car for almost 4 months. I was told that i needed to contact the bank that approved me for my loan to cancel my contract on this car & when i did the bank told me that i was given false information and that the dealership was the one that had to cancel it themselves since they already had the money from the ********* down payment. When i told the dealerships General manager this he told me its not possible but then proceeded to say that hes done it once before. Ive told them many MANY times that i dont feel safe in the ************** do not care! My car has slowed down on its own multiple times on the freeway which made me have to pull over on the side of the road where other drivers around me are going 70mph or faster. Ive also been sexually harassed by a salesperson through text message, which i do have proof of! When i got my first car i NEVER expected that my experience would go this way, i feel like they are taking advantage of me since i go alone and i am a young woman in my early 20s.