Business ProfileforLink Real Estate Group LLC
At-a-glance
Customer Complaints
31 complaints closed in last 3 years
10 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 2500 Farmers Dr, Columbus, OH 43235-5706
- BBB File Opened:
- 12/5/2018
- Years in Business:
- 9
- Business Started:
- 11/16/2015
- Accredited Since:
- 7/31/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- LINK Property Management
- SkyView
- Aston Villa
- Hours of Operation
Primary
- M:
- By Appt. Only
- T:
- By Appt. Only
- W:
- By Appt. Only
- Th:
- By Appt. Only
- F:
- By Appt. Only
- Sa:
- By Appt. Only
- Su:
- By Appt. Only
- Business Management
- Mr. Nick Harpster, Managing Partner
- Mr. Chase Miller, Managing Partner
- Ms. Becca Burke, Senior Regional Manager
- Ms. Christy Williams, Marketing Manager
- Contact Information
Principal
- Mr. Nick Harpster, Managing Partner
Customer Contact
- Ms. Christy Williams, Marketing Manager
- Additional Contact Information
Phone Numbers
- (614) 686-7775Other Phone
- (614) 796-0060Other Phone
- (614) 686-7775
Customer Complaints
31 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
When I moved into my place I was offered a washer and dryer and I was told I had to pay $25 at the time of me moving in. I was ok with that but every since then Ive been charged 2 water bills , when I first moved in at 11/10/23 my rent was $1187 a month, thats with the fees , trash , pest and other things.
Once I received an eviction and went to court and won my prices went up ! Im not understanding how that is legal or allowed.
As of 6/24 I pay $1333 plus Ive been paying $35 for an animal that is no longer in my house ! Ive went to the rental office NUMEROUS times. I recently went to the office AGAIN about this issue and I was still charged $35 for the past 8 months. I called the office and talked to one of my property managers who said hed fix the problem as far as me being charged and the problem still hasnt been resolved!
This is my first place , I pay my rent on time and I am destroying the property but I feel like Im being taken advantage of. I have mold in my bath tub , I have a crack in my ceiling ABOVE MY WASHER AND DRYER that pours like water whenever the water runs in the tub and Ive had somebody come out and it still continues to leak. I just feel like If Im paying almost $1350 in rent that these problems should be taken care of immediately!
I was charged $100 extra this month 10/1/24 for my childrens playset being on my patio because toys arent allowed on the patio, only PATIO FURNITURE but everybody out in these apartments has something on their patio including trash , motorcycles , workout & actual couches. My patio is really clean.
Me being charged for a playset randomly & I have lived here for almost a year , Im not being treated fairly!The property manager Ive dealt with about all this has no sympathy when it comes to the economy and the fact that I have a Autistic child who has to play with certain toys everyday the same way. I wish to bring this to light for future residents! The communication in the rental office is a MESS!
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dani R
1 star03/05/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.