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Find a Location

Wheels Unlimited, Inc. has 1 locations, listed below.

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    Business ProfileforWheels Unlimited, Inc.

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1928 E Main St, Columbus, OH 43205-2262
    BBB File Opened:
    3/7/2012
    Years in Business:
    12
    Business Started:
    6/1/2012
    Business Incorporated:
    12/20/2012
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ty Safaryan, Owner/Manager
    • Mr. Wes Potts, General Manager
    Contact Information

    Principal

    • Mr. Ty Safaryan, Owner/Manager

    Customer Contact

    • Mr. Wes Potts, General Manager
    Additional Contact Information

    Fax Numbers

    • (614) 251-9603
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nedra E

    1 star

    03/09/2023

    The place is a rip off. The owner and his side partner speak to women as if they know nothing about vehicles. They changed my front breaks in December, the breaks have been sqeaking since I left the lot, I have taken the car back several times and they gave me a reason that because it's cold, they will squeak. I'm no mechanic, but that sounds crazy to me, I go back the next month and they then tellme a clamp of some sort needs replaced, I get that done, breaks still squeaking. I decided to take to a reputable auto shop and they told me it was because WU used the lowest grade of breaks and that's why they are squeaking. I call WU to ask what was put on my car, and the owner Wes, gives me the line of that's what the dealership would say just to justify that they should use name brand parts of the vehicle. He then proceeded to say what they used and they are as good as the dealer parts. He then told me he wasnot going to deal with me anymore and I hung up. So now, I need to decide to pay another auto shop more money to replace breaks that I just got replaced in December. The lack of respect they had against me because I was a woman is very disappointing.

    Wheels Unlimited, Inc. Response

    03/13/2023

    Wheels Unlimited only uses OE quality or higher parts. This customer has been instructed many times that during the break in period of new brakes there will be Brake dust that causes occasional squeaking. Also that during extreme weather changes (like we've been experiencing) the Rotors will rust up overnight from the moisture in the air and cause even more Brake dust. She was only told that I wasn't going to deal with her abusive behavior anymore when she hung up. And yes, it is unfortunate that most dealerships standard line is that all parts that don't come directly from them are inferior. If she chooses to replace perfectly good parts with other parts she will experience the same occasional squeak. Wheels Unlimited installed the appropriate quality parts and installed them correctly as confirmed by the shop she took it to. Any claim that she was treated differently because she's a woman is false and could not be corroborated by any of our over 1100 reviews online.

    Local BBB

    BBB of Central Ohio

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