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            Business ProfileAmerican Power and Light, LLC

            Utility Billing

            Contact Information

            PO Box 182937

            Columbus, OH 43218-2937

            Get Directions
            Visit Website
            Email this Business
            (888) 850-0098

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            According to information in BBB files, American Power and Light, LLC is an energy management company for Ardent Properties. BBB maintains a separate BBB Business Review on Ardent Properties at this link:  http://www.bbb.org/centralohio/business-reviews/property-management/ardent-property-management-inc-in-westerville-oh-70068684. According to the website https://www.electricapl.com/ American Power & Light designs, plans and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments.

            Products & Services

            According to the website https://www.electricapl.com/ American Power & Light designs, plans and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments.

            Business Details

            Location of This Business
            PO Box 182937, Columbus, OH 43218-2937
            Email this Business
            BBB File Opened:
            12/30/2004
            Business Incorporated:
            5/1/2003
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • American Power and Light
            • American Power & Light
            • AP&L
            • APL
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Katelin Finissi, Director of Operations
            • Mr. Bill Finissi, VP
            • Mr. Donald R. Kenney, Owner
            • Ms. Nancy Inman, Agent
            • Mr. Dave Robertson, Customer Service Manager
            Contact Information

            Principal

            • Mr. Bill Finissi, VP
            • Mr. Donald R. Kenney, Owner

            Customer Contact

            • Ms. Katelin Finissi, Director of Operations
            • Mr. Dave Robertson, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (614) 540-2464
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This power company has to be the worst in all my years of renting. They will cut your power off immediately if you cant pay their high a** balance, they wont work with you even with a payment and quite frankly you can tell they just dont care about anything but money. My bill has increased every month even while not being home. This company is the definition of a scam!
            Read More
            Read 20 More Complaints

            Customer Reviews

            27 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tami W

            04/19/2024

            If I could give AP&L negative one thousand stars, I would do that. I don’t know how they sleep at night charging the rate they charge. I realize that they are unregulated so short of moving, my only option is to deal with it. I wish that I had known how this company operated before I moved into my apartment complex. Just beware and ask the question before you move in. If the electric supplier is AP&L, look for another apartment. Most electric companies are charging between 6 and 7 cents per kilowatt hour right now. AP&L is currently charging 23 cents per kilowatt hour. My apartment complex signed a 91 year lease. I couldn’t be any more disappointed than I am. I have contacted PUCO as well as the attorney general and nobody can do anything because the company is unregulated. Shame on them for stealing from the American public.
            Read 26 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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